Operations Manager at First Watch — Nashville, USA | Base Career

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Our You First Philosophy

In addition to no night shifts and our fully chef-curated menu, our #1 priority has always been our people.

We care about our customers, and we care about you!

Thats where our YOU FIRST culture begins each day, we put our employees first and strive to make them happy.

They are empowered with an independence to make decisions that will help provide an exceptional breakfast, brunch, or lunch experience for their customers.

In fact, we like to say, we love our employees more than bacon.

And that says a lot.

A Few of The Perks (and not just the coffee!)

All employees are eligible for the following:

One Shift - No Night Shifts. Ever.
Opportunity to grow your career with a great company and great people!

• 24 And 7 Employee Assistance Program

Meal Discount
Complimentary premium access to the Calm App, plus 5 gift subscriptions
Unlimited access to medical and behavioral telemedicine through Cirrus MD
Tuition Reimbursement & High School Diploma Program
Life Insurance*

• Short Term Disability*

Long-Term Disability*
Dental*
Vision*
Health Insurance*

• Total Pet Plan*

Supplemental Insurance (accident, critical illness, indemnity) *
Perks at Work (over 30,000 discounts on purchases for travel, fitness, auto event tickets & more)

• 401(K) Retirement Savings Program

Learns and supports our You First culture and core values
Puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards
Understands that we source great food for a reason and that our recipes must be followed
Knows the restaurant sales and traffic goals and works to exceed them
Coaches and observes the First Watch Five Steps of Service being implemented at every table
Understands the background story of our 10 Commandments and puts them into action
Responds with a sense of urgency to both customer and employee concerns
Communicates and takes immediate ownership of repair and maintenance issues
Is certified in food safety and identifies and coaches in all areas of safe food handling
Is continuously scouting for and interviewing candidates to join our team
Keeps our company assets secure; including computers, point of sale, security systems and equipment
Understands the key responsibilities of every position in the restaurant
Puts an immediate stop to any inappropriate behavior, investigates as needed
Trains, coaches, and develops team members daily
Recognizes performance that goes above and beyond
Accounts for all daily revenues and deposits
Completes our admin duties and gets required paperwork in on time

Operations Manager

Job Fit Check

Full Job Posting

Our You First Philosophy

• 24 And 7 Employee Assistance Program

• Short Term Disability*

• Total Pet Plan*

• 401(K) Retirement Savings Program

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About First Watch

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