Operations Manager

Some of the key benefits of joining Programmed include:

Lead a large-scale housing maintenance contract delivering essential services to regional communities across the Pilbara and Mid-West Gascoyne regions

Senior leadership opportunity with responsibility for operational performance, client relationships and team development

Attractive salary package and employee benefits program

Career progression opportunities within a leading national organisation

Supportive culture focused on safety, customer service and operational excellence

Locally based for either Karratha or Port Hedland – this role is not open to FIFO.

Programmed Facility Management is seeking an experienced Operations Manager to lead the delivery of our WA Housing maintenance contract across multiple regions.

In this pivotal leadership role, you will be responsible for driving operational performance, client satisfaction, safety outcomes and financial results across the contract. Leading a team of operational and administrative personnel, you will ensure maintenance and project works are delivered efficiently, compliantly and in line with contractual requirements.

This is an outstanding opportunity for an experienced operational leader who thrives in a fast-paced environment and enjoys building high-performing teams, strong client relationships and sustainable business outcomes.

To be successful in this role, you will be an experienced operations leader with a proven track record of managing large-scale maintenance, facilities management, housing, construction or service delivery contracts.

You will also possess:

Demonstrated leadership experience managing multi-site operations and geographically dispersed teams.

Ability to establish a highly engaged workforce through effective communication, coaching and mentoring to achieve common goals.

Strong client relationship and stakeholder management skills.

Proven experience leading leaders, developing capability and driving performance outcomes.

Sound commercial acumen, including budget management, forecasting and contract performance.Experience managing subcontractors, service providers and operational delivery teams.

Strong knowledge of safety, compliance and risk management principles.

Excellent communication, negotiation and problem-solving abilities.

High levels of integrity, accountability and professionalism.

Strong organisational skills and the ability to manage competing priorities.

Current Driver's Licence.

Trade qualification, building or property-related background.

Experience within social housing, facilities management, maintenance or construction environments.

Exposure to government contracts and service delivery frameworks.

Tertiary qualifications in Business, Management, Construction, Property or a related discipline.

Programmed Facility Management is a leading provider of asset management, facilities maintenance and project management services across a multitude of industries.

Working with Programmed means becoming part of a business that values its people, prioritises safety and supports career development. We take pride in delivering exceptional outcomes for our clients while fostering a workplace culture built on respect, collaboration and continuous improvement.

Join us on our mission to build outstanding people, strong customers and great communities. Apply today.

Programmed and PERSOL are committed to fostering a safe, inclusive and respectful workplace, underpinned by a culture of zero harm. We value diversity and seek to build a workforce that reflects the communities in which we operate.

We welcome applications from people of all cultures, backgrounds, genders, ages, abilities, sexual orientations and life experiences. We also recognise that great candidates come from a range of life stages and circumstances and, where operationally feasible, we welcome discussions regarding flexible working arrangements, including part-time and job-share opportunities.

If flexibility would support your success in this role, we encourage you to apply.