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Operations Manager
CharterHire
Dubai, UAE
Full Time
Manager
3 weeks ago
Operations ManagementLeadershipProblem SolvingCommunicationVendor ManagementCompliance
Free
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Operations ManagementLeadershipProblem Solving
About the Role
CharterHire seeks an Operations Manager to lead end-to-end delivery of premium travel services including private jets, helicopters, yachts, and luxury vehicles. The role requires 5+ years of operational management experience in aviation or luxury travel.
Key Skills for This Role
Operations ManagementLeadershipProblem SolvingCommunicationVendor ManagementCompliance
Responsibilities
- Oversee daily operational workflows across all service lines, ensuring seamless coordination and on time execution
- Develop and implement operational policies, SOPs, and quality standards
- Manage relationships with international partners, operators, and fleet providers
- Monitor service performance, resolve escalations, and ensure exceptional client satisfaction
- Optimise resource allocation, scheduling, and vendor usage to maintain efficiency and profitability
- Ensure compliance with aviation, maritime, ground transport, and safety regulations
Requirements
- 5+ years of operational management experience, ideally in aviation, luxury travel, or transportation
- Strong leadership and problem solving abilities
- Excellent communication skills and commitment to high end client service
- Ability to thrive in a fast paced, high demand environment
Full Job Posting
About the Role
- As Operations Manager at CharterHire, you will lead the end to end delivery of our premium travel services across private jets, helicopters, yachts, and luxury vehicles.
- You’ll ensure that every client experience meets our rigorous standards of safety, efficiency, and discretion.
Key Responsibilities
- Oversee daily operational workflows across all service lines, ensuring seamless coordination and on time execution.
- Develop and implement operational policies, SOPs, and quality standards.
- Manage relationships with international partners, operators, and fleet providers.
- Monitor service performance, resolve escalations, and ensure exceptional client satisfaction.
- Optimise resource allocation, scheduling, and vendor usage to maintain efficiency and profitability.
- Ensure compliance with aviation, maritime, ground transport, and safety regulations.
Requirements
- 5+ years of operational management experience, ideally in aviation, luxury travel, or transportation.
- Strong leadership and problem solving abilities.
- Excellent communication skills and a commitment to delivering high end client service.
- Ability to thrive in a fast paced, high demand environment.
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