indeed
Operations Manager
leaders fitness
Dubai, UAE
Full Time
Manager
Onsite
AED 5,000/month / month
1 months ago
Operational ManagementPolicy DevelopmentComplianceRecruitment CoordinationPerformance ManagementStaff Scheduling
Free
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Operational ManagementPolicy DevelopmentCompliance
About the Role
Leaders Fitness Group is seeking an experienced Operations Manager to oversee daily operations of multiple branches, develop policies, coordinate with departments, and ensure compliance.
Key Skills for This Role
Operational ManagementPolicy DevelopmentComplianceRecruitment CoordinationPerformance ManagementStaff Scheduling
Responsibilities
- Oversee the daily operations of all branches and ensure smooth business functioning
- Develop and implement operational policies and procedures to improve efficiency
- Monitor performance and ensure compliance with company standards and objectives
- Coordinate with department heads to ensure timely execution of operational activities
- Maintain and organize operational records and documentation
- Ensure compliance with accreditation requirements, company policies, and regulatory standards
- Prepare reports, presentations, and business updates for management
- Monitor contracts, renewals, and vendor agreements
- Coordinate recruitment activities and onboarding processes
- Support employee performance management and staff development initiatives
- Manage staff schedules, leave records, and administrative requirements
- Facilitate communication between branches and departments
Requirements
- Bachelor's degree in Business Administration, Management, Human Resources, or a related field
- Minimum 4–5 years of experience in operations, administration, or business management
- Experience in managing multiple branches or locations is preferred
- Strong leadership, organizational, and problem solving skills
- Excellent communication and interpersonal abilities
- Proficiency in Microsoft Office Suite and business reporting
- Ability to multitask and work in a fast paced environment
- Experience in the education, training, fitness, or service industry will be an advantage
Full Job Posting
About Us
- Leaders Fitness Group is a leading fitness education and leisure organization with multiple branches across the UAE.
- We are committed to delivering excellence in fitness education, operations, customer service, and organizational growth.
- We are seeking an experienced and proactive Operations Manager to oversee and streamline the day to day operations of our academies and business units.
Operational Management
- Oversee the daily operations of all branches and ensure smooth business functioning.
- Develop and implement operational policies and procedures to improve efficiency.
- Monitor performance and ensure compliance with company standards and objectives.
- Coordinate with department heads to ensure timely execution of operational activities.
Administration & Compliance
- Maintain and organize operational records and documentation.
- Ensure compliance with accreditation requirements, company policies, and regulatory standards.
- Prepare reports, presentations, and business updates for management.
- Monitor contracts, renewals, and vendor agreements.
Human Resources Coordination
- Coordinate recruitment activities and onboarding processes.
- Support employee performance management and staff development initiatives.
- Manage staff schedules, leave records, and administrative requirements.
- Facilitate communication between branches and departments.
Branch & Team Management
- Supervise branch administrators and support staff.
- Ensure excellent customer service and timely issue resolution.
- Conduct regular meetings with branch teams to review performance and operational matters.
- Support the implementation of strategic plans and new initiatives.
Marketing & Business Support
- Coordinate with the digital marketing team on promotional activities and campaigns.
- Support event planning, workshops, and corporate activities.
- Monitor branch performance and assist in achieving revenue targets.
- Identify opportunities for process improvements and business growth.
Stakeholder & Client Relations
- Liaise with corporate clients, vendors, and external partners.
- Ensure high standards of professionalism and customer satisfaction.
- Handle escalated concerns and provide effective solutions.
Qualifications & Experience
- Bachelor's degree in Business Administration, Management, Human Resources, or a related field.
- Minimum 4–5 years of experience in operations, administration, or business management.
- Experience in managing multiple branches or locations is preferred.
- Strong leadership, organizational, and problem solving skills.
- Excellent communication and interpersonal abilities.
- Proficiency in Microsoft Office Suite and business reporting.
- Ability to multitask and work in a fast paced environment.
- Experience in the education, training, fitness, or service industry will be an advantage.
Pay
- AED5,000.00 per month
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