Operations Manager - Dallas

Job S ummary

As an Operations Manager, you will leverage your leadership skills to coordinate and direct the overall delivery of quality service to maximize branch productivity and logistics .

By working closely with the Branch Manager, you will ensure safety, world-class customer service, and standard process compliance to ensure effective and efficient operations.

This position is a safety-sensitive role that requires compliance with the company's drug and alcohol policy and adherence to all safety regulations and procedures.

• Support the Branch Manager in implementing actions to achieve financial objectives.
• Reviews and analyzes business performance using plan data and recommends decisions/approaches to address key operational opportunities and levers, including route sales growth optimization, pricing actions, product inventory, and labor costs, which would positively impact the business .
• Responsible for recruiting, hiring, training, coaching, and counseling staff and front-line personnel to provide ongoing support and development .
• Optimize core processes and positively influence client relationships and business opportunities .
• Manages and fosters effective communication at all levels of the organization .
• Ensures daily operations are maintained as scheduled .
• Responsible for performance management of direct staff, including Inside Sales Reps, Drivers, and other staff as applicable.
• Assist the Branch Manager in ensuring compliance with all company policies.
• May fill in during the absence of the Branch Manager.
• Oversees rental operations and directs and checks the daily paperwork flow related.
• Communicates with sales personnel regarding jobs, quotes, problems, etc.
• Oversees maintenance and/or repair of Company vehicles.
• Ensure Safety training & protocols are followed and implemented at the branch.
• Available on a 24-hour basis for customer needs and facility security alarm situations.
• Other responsibilities as assigned.