Operations Manager - Chicago
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Key skills for this role
Role Overview
The Operations Manager supports the daily operations of the store.
The role ensures smooth back-of-house processes, inventory accuracy, and support for an exceptional client experience.
Key Skills for This Role
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About the Company
Brunello Cucinelli is an Italian luxury house specializing in cashmere and international informal luxury ready-to-wear.
The company emphasizes craftsmanship, high-quality materials, creativity, and the exclusivity of its collections.
Position Overview
The Operations Manager supports the daily operations of the store.
The role ensures smooth back-of-house processes, inventory accuracy, and support for an exceptional client experience.
Role Responsibilities
- Support receiving, tagging, replenishment, cycle counts, product movement, and packaging.
- Arrange inbound and outbound shipments, including client orders and inter-boutique transfers.
- Maintain movement documentation and support inventory reporting and issue resolution.
- Prepare products for visual merchandising and maintain boutique standards.
- Manage packaging and other supplies and support facilities and maintenance needs.
- Retrieve alternate product sizes, colors, and styles to support clients.
- Support opening and closing, cash handling, physical inventory, and other managerial objectives.
- Collaborate with store leadership and corporate partners on product and operational concerns.
- Demonstrate product knowledge, integrity, accountability, professionalism, and teamwork.
Qualifications
- High school diploma required.
- 3-5 years of experience in an operations-focused role.
- Experience in an elevated retail or hospitality environment.
- Strong organizational and written and verbal communication skills.
- Proficiency in POS systems, Microsoft Office, Outlook, Excel, and inventory platforms.
- Familiarity with RFID technology is a plus.
- Ability to adapt to changing workloads and tasks.
- Ability to stand for multiple hours and lift up to 40 pounds without assistance.
- Flexible availability for weekends and holidays.
Compensation and Benefits
- Offers may include base salary, commission or bonus, and benefits such as health and dental insurance, life insurance, disability insurance, 401K, paid holidays, and paid time off.
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