Operations Manager
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
Role Overview
The Operations Manager is a full-time, on-site role responsible for day-to-day merchandising operations.
The role ensures alignment with the company’s retail intelligence framework and supports data-driven operational improvements.
Key Skills for This Role
Full Job Posting
Company Description
BAM Merchandising Labs connects retail strategy with in-store execution through retail intelligence and technology.
The company uses structured merchandising operations, real-time reporting, and continuous detection, design, and measurement cycles.
Role Description
The Operations Manager is a full-time, on-site role responsible for day-to-day merchandising operations.
The role ensures alignment with the company’s retail intelligence framework and supports data-driven operational improvements.
Responsibilities
- Manage field operations and supervise touchpoint tracking implementation.
- Support the Detect, Design, and Measure cycle to identify and resolve merchandising process issues.
- Coordinate communication between headquarters, management, and field teams.
- Ensure clear protocols, timely reporting, and accurate activity documentation.
- Monitor performance, optimize workflows, enhance compliance, and support training initiatives.
- Collaborate with stakeholders and brand partners to translate data insights into operational improvements.
Qualifications
- Experience overseeing field or retail operations and strong operations management and workflow optimization skills.
- Proficiency in data analysis, operational reports, and KPIs.
- Experience with process improvement methodologies and continuous improvement cycles.
- Strong communication, coordination, documentation, organizational, and time management skills.
- Ability to lead, coach, and develop teams and support training programs.
- Comfort using digital tools for field reporting, task management, and operational tracking.
- Bachelor’s degree in Business Administration, Operations Management, Supply Chain, or a related field; equivalent experience considered.
- Retail, merchandising, FMCG, or field operations management experience is highly beneficial.
- High integrity, attention to detail, and commitment to data-driven decision making.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career