Operations Manager – Amazon USA Private Label

Operations Manager – Amazon USA Private Label We are seeking a highly skilled Operations Manager to lead our Amazon USA private label business.

This is a hands-on, high-responsibility role that combines strategic leadership with daily operational execution.

You will both manage and actively participate in core operational activities — overseeing the Supply Chain Manager, handling Amazon account health, and ensuring smooth coordination across logistics, purchasing, and marketplace operations.

The ideal candidate thrives in a fast-paced, high-growth environment, is extremely detail-oriented, and enjoys mentoring a small team while staying hands-on in operations.

This role is 50% individual contributor and 50% manager.

Highlights

• Full-time 40 hours per week
• Competitive salary based on experience.
• Performance-based incentives/bonuses.
• Professional growth opportunities in e-commerce
• Remote position
• Health insurance stipend
• Paid vacation 90 Day Objectives
• Master day-to-day supply chain and operations: Fully understand all processes from China supplier production to 3PL and Amazon FBA, including logistics, inventory management, and issue resolution.
• Learn and master Amazon Seller Central: Understand workflows for order management, account health, and compliance, while building the skills to independently identify and resolve policy, IP issues (if any), or operational issues.
• Understand and apply seasonal forecasting: Learn existing forecasting models, analyze historical sales data, and consider seasonal factors to ensure accurate demand planning.
• Submit actionable demand forecasts: Produce reliable demand forecasts that aligned with seasonal trends and operational constraints. Key Performance Indicators
• Healthy Inventory Levels - Target 60-90 days inventory available at 3PL warehouse for each SKU
• Less than 8 SKUs overstocked beyond forecast period (typically 6 months)
• Less than 4 SKUs overstocked at Amazon FBA (greater than 75 days inventory)
• Less than 2 SKUs understocked at Amazon FBA (less than 21 days inventory)
• Amazon Inventory Performance Index (IPI) - Greater than 465 Key Responsibilities Operations & Supply Chain
• Oversee the Supply Chain Manager and ensure end-to-end supply chain operations run smoothly, from supplier production in China to 3PL warehouses in the USA, and final delivery to Amazon fulfillment centers.