Operations Manager
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Key skills for this role
Role Overview
The Operations Manager oversees restaurant group operations, new restaurant pre-openings, and consistent standards across all outlets.
The role requires leadership of restaurant management teams and operational responsibility from pre-opening through post-opening.
Key Skills for This Role
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Company Description
Ishtar Hospitality is a hospitality management group operating dining and guest-experience brands across Qatar.
The company focuses on authentic culinary concepts, operational standards, quality, service, and regional growth.
Role Overview
The Operations Manager oversees restaurant group operations, new restaurant pre-openings, and consistent standards across all outlets.
The role requires leadership of restaurant management teams and operational responsibility from pre-opening through post-opening.
Key Responsibilities
- Oversee day-to-day operations of multiple restaurant outlets.
- Lead new restaurant pre-opening projects from planning and preparation through opening and stabilization.
- Take operational responsibility for new locations during pre-opening.
- Support openings and oversee operations after opening for a smooth transition and strong performance.
- Ensure operational standards, service quality, and company policies are followed.
- Lead restaurant management teams and monitor sales, costs, productivity, P&L, and outlet performance.
- Develop procedures and improvement strategies.
- Ensure excellent guest experience and service standards.
- Coordinate staffing, training, operational setup, and launch plans with senior management.
- Prepare operational reports and recommendations.
- Travel between locations as required.
Mandatory Requirements
- At least seven years of Operations Manager experience in the restaurant or hospitality industry.
- Hands-on experience managing complete restaurant pre-openings.
- Experience successfully opening restaurants and overseeing post-opening operations.
- Strong experience managing multiple restaurant outlets.
- Excellent leadership, communication, and problem-solving skills.
- Knowledge of restaurant operations, P&L, cost control, staffing, and service standards.
- Ability to work in a fast-paced, multi-outlet environment.
- Willingness and ability to lead openings from pre-opening through post-opening.
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