Operations Manager

Role Overview

Key Responsibilities

• Lead event operations for exhibitions, conferences, corporate events, sporting events, and large-scale events.
• Develop operational plans, event timelines, manpower deployment plans, and readiness plans.
• Manage on-ground operations, supervisors, event teams, and resource allocation.
• Coordinate vendors, suppliers, contractors, clients, stakeholders, internal teams, and external partners.
• Oversee crowd management, venue operations, access and egress, registration, VIP operations, and guest experience.
• Manage event logistics, including site requirements, equipment, permits, transportation, and operational resources.
• Manage operational risks, contingency plans, and on-site issues.
• Ensure HSE, safety, quality, and operational standards across event sites.
• Monitor budgets, resources, schedules, and operational KPIs.
• Prepare post-event reports, lessons learned, and continuous improvement plans.
• Manage multiple events and projects simultaneously.

Qualifications

• Bachelor's degree in Event Management, Operations Management, Business Administration, Project Management, or a related field.
• Proven experience in event operations, event management, exhibitions, conferences, sporting events, or large-scale events.
• Strong experience in team leadership, manpower management, vendor management, and stakeholder management.
• Knowledge of crowd management, venue operations, event logistics, and guest experience.
• Strong project management, operational planning, problem-solving, and decision-making skills.
• Ability to lead operations under pressure in fast-paced, multi-project environments.
• Excellent communication, client management, and stakeholder management skills.
• Fluency in Arabic and English.
• Flexibility to work onsite and outside standard working hours during events.

Opportunity

• The role offers exposure to high-profile events, exhibitions, conferences, sporting events, event operations, project management, and on-ground delivery.