greenhouse
Operations Manager
AM Lien Solutions
Remote, USA
Full-time
Senior · 6+ years experience
Remote
USD 90000-120000 yearly / year
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Responsibilities
- Assign and manage lien files to ensure timely and accurate workflow distribution
- Prepare, analyze, collect, and present daily and weekly reports and performance metrics
- Oversee office supplies, administer the mail processing, and upload and monitor returned mail
- Maintain productivity metrics, analyze data, and prepare reports to support employee evaluations and operational decision-making
- Provide operational support and management coverage as needed
- Assist with rushes, client issues, and run client reports for review by clients and internal executives
- Schedule, coordinate, and conduct meetings, onboardings, employee reviews, and other business
- Serve as a primary point of communication with clients, employees, and vendors for timely and professional correspondence
- Perform data research, run and plug numbers for reports, and review PTO reports in ADP
- Review resumes, keep track of employment onboardings and candidates, document emails and conversations, handle promotions and demotions, and provide feedback to employees
- Propose and plan social and holiday programs for the AMLS team, including setting a budget
- Prepare offer templates, finalize and send offer letters, and conduct audits with Human Resources
- Represent AM Lien Solutions and our clients with respect and integrity
- Additional duties as assigned by management
Qualifications
- Minimum 6 or more years of experience as a claims team lead, litigation manager, or similar role
- Prior experience as a workers' compensation claims professional
- Strong analytical skills and knowledge of California Workers’ Compensation law
- Proficiency in Microsoft Outlook, Excel, and an employee time management system (like ADP)
- Highly motivated, results-driven, high-energy, and a sense of urgency
- Ability to juggle multiple tasks efficiently with little supervision
- Excellent verbal and written communication skills with a commitment to outstanding customer service
- Strong writing, proofreading, spelling, and grammar skills
- This is a fast-paced position that requires critical thinking and problem-solving skills. This role must also work collaboratively with management, hearing reps, and staff at all levels to achieve goals.
- Job Type: Full-time; Remote option from California; Travel may be required
- Location: Anaheim
- Compensation: $90,000 - $120,000
- AM Lien Solutions offers a competitive compensation package including 100% company-sponsored employee Medical and Vision Insurance; Short-Term Disability, Long-Term Disability, and Life Insurance benefits; a 401(k) plan; paid time off; and an optional voluntary dental plan. We offer excellent work-life balance in a collaborative, casual work environment.
- Salary: $90,000.00 - $120,000.00 per year
About AM Lien Solutions
Legal Services6 employeesFounded 2019
Private California workers’ compensation lien-resolution and litigation-support firm serving insurers, employers, claims administrators, and public entities.
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