Operations Management Program (Washington, DC (NOVA), DC, US)

Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.

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The Operations Management program is a structured, 12-month development experience that combines formal training with immersive, hands-on field exposure. The program is designed to build a strong pipeline of Schindler’s most critical operational leadership roles, by equipping participants with the technical knowledge, business acumen, and leadership capabilities required to succeed.

Participants gain practical experience in the field, developing a deep understanding of Schindler’s products, services, and customers. Throughout the program, participants work closely with Area, Territory, and local leadership, including a dedicated mentor, to learn how to effectively manage the maintenance and repair of elevators, escalators, and moving walks.

In addition to field experience, the development program includes a structured curriculum delivered through in-person training, eLearning modules, and cohort-based sessions. Core focus areas include safety, product knowledge, resource planning, leadership, technician development, and financial acumen.

The program is divided into three distinct “phases” with specific learning objectives set for each phase. Upon completion of the program, participants MUST be open to relocating to other locations within the local territory should a permanent, full-time Field Superintendent position not be available at their host training location near time of graduation.

Phase Overview and Descriptions

Phase 1 - Orientation and Introduction to Schindler (approx. 3 months): • Attend 3-day in-person program kickoff and orientation in US Headquarters located in Morristown, NJ • Participate in “EI Deliver”, an eLearning training program to gain an overall understanding of the service business