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Operations & Finance Administrator

Talk Ports
Sharjah, UAE
Full Time
Mid
Onsite
1 weeks ago
XeroMicrosoft ExcelMicrosoft OfficeOrganizational SkillsAttention to DetailCommunication Skills
Free

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XeroMicrosoft ExcelMicrosoft Office
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Who are we?

  • Talk Technology Group is a multi national IT company operating in the Middle East, African and Asia regions.
  • We distribute and integrate solutions including LED Lighting, Software, Networking, Print, Point of Sale, Industrial Computing, Security and Terminal Operating Systems.

What is the role?

  • Our expanding business needs a new Operations & Finance Administrator based in our UAE Office, reporting to the Finance Manager.

Warehouse & Logistics Support

  • Supporting the Warehouse & Logistics Manager (WLM) with shipment documentation.
  • Preparing commercial invoices, packing lists and shipping documentation.
  • Assisting with supplier returns (RMAs) and warranty processes.
  • Liaising with customers regarding order status, shipment updates and delivery schedules.
  • Assisting the WLM with the coordination of inbound and outbound shipments.
  • Maintaining accurate shipment records and logistics documentation.

Procurement & Order Management

  • Provide administrative support for finance processes using Xero, including raising purchase orders, preparing quotations and assisting with expense processing.
  • Liaising with vendor partners regarding quotations, pending orders and delivery schedules.
  • Raising purchase orders and tracking supplier deliveries.
  • Monitoring open orders and expediting delayed deliveries.
  • Maintaining supplier databases and pricing records.
  • Assisting with procurement administration and vendor on boarding.
  • Keeping up to date with foreign exchange rates, particularly GBP/USD/NGN/AED.
  • Maintaining the CRM system, ensuring sales opportunities, pipeline activity and project progression are updated.
  • Administration support for the sales team.

Office Administration

  • Managing the UAE office facilities, supplies and equipment on a day to day basis.
  • Managing company mobile phones, internet services and utilities.
  • Maintaining company records, filing systems and company documentation.
  • Coordinating with COO and Finance Manager visa and labour documentation with external providers.
  • Professionally managing incoming communications, including telephone calls, emails and correspondence.
  • Updating project trackers and documentation in conjunction with FM, CEngO and CTO.
  • Working with the FM on ad hoc administrative, operational and business support tasks.
  • Providing basic finance, administration and operational support during periods of absence of the FM.
  • Supporting onboarding activities and maintaining personnel records.

Project Support

  • Maintaining project documentation and project folders.
  • Tracking project milestones and administrative actions.
  • Assisting the CEngO with project reporting and status updates.
  • Supporting customer documentation requests.
  • Coordinating engineer travel, visas and accommodation where required with the CEngO and COO.

Compliance & Governance

  • Maintaining company licences and compliance records.
  • Tracking licence, visa and insurance renewal dates.
  • Supporting audit preparation and compliance activities.
  • Maintaining supplier and customer due diligence records.

Experience & Knowledge

  • Minimum 3 years' experience in an administration, operations, office management or coordination role.
  • Experience working within an international trading, technology, logistics or distribution business.
  • Experience coordinating multiple stakeholders across different countries and time zones.
  • Experience working within a UAE Free Zone environment would be advantageous.
  • Experience using Xero accounting software.
  • Strong proficiency in Microsoft Office applications, particularly Excel.
  • A good understanding of basic finance and commercial processes.

Skills & Competencies

  • Exceptional organisational skills and attention to detail.
  • Strong written and verbal communication skills in English.
  • Ability to manage multiple priorities in a fast paced and dynamic environment.
  • Comfortable handling a varied role that combines administration, operational support and customer service.
  • Strong relationship building skills with customers, vendors and internal stakeholders.
  • Analytical mindset with the confidence to question processes and identify opportunities for improvement.
  • Strong problem solving skills and a proactive approach to challenges.
  • Ability to work independently while also collaborating effectively as part of a team.
  • Highly organised, proactive and capable of managing competing deadlines.

Additional Requirements

  • Based at our office in Sharjah, UAE.
  • Approximately 37.5 hours per week.
  • Must hold a valid UAE driving licence and have access to their own vehicle.

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