Operations & Facilities Program Manager

Terawatt is building the infrastructure that enables the rapid scaling of electric vehicle adoption nationwide.

As the Operations & Facility Program Manager, you will own program and project management activities across Terawatt's operation sites — from pre-commercial acceptance through sustained, mature operation — including site acceptance, customer success, and equipment and facilities operations and maintenance.

This role sits at the intersection of operational excellence and facilities stewardship.

You will bring strong critical thinking, quantitative fluency, and cross-functional communication skills to manage complex, multi-site programs — balancing project schedules, budgets, and stakeholder needs while driving continuous improvement across Terawatt's charging network.

Reporting directly to the SVP of Operations, this role works in close collaboration with site and field operations teams.

• Define and implement unified processes that enable project owners to hit milestones, manage budgets, and quickly mitigate risks — supporting the successful launch of Terawatt's charging sites
• Establish and maintain best practices and standard operating procedures for all Terawatt charging sites from pre-commercial through sustained operation
• Conduct risk assessments across strategic, technical, financial, and operational dimensions — formulating corrective actions and escalating potential issues to leadership when appropriate
• Support vendor requests for proposal (RFP) development, ensuring proposals are structured for clear comparison and actionable decision-making
• Develop and drive continuous improvement strategies across all operational activities to achieve cost efficiency and a high standard of service from internal teams and external vendors
• Forecast demand on internal and third-party resources, identifying strategies to balance workload and ensure timely delivery of key milestones
• Maintain clear, consistent communications across Management, Product, Sales, Finance, Technology, and Development teams