Operations Executive - Business Setup

10XMHub

Dubai, UAE

Full Time

Mid

Onsite

2 weeks ago

Client Relationship ManagementDocument ManagementMicrosoft OfficeCRM SystemsUAE Company Formation ProceduresRegulatory Compliance

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Key skills for this role

Client Relationship ManagementDocument ManagementMicrosoft Office

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About the Role

10XMHub Business Setup Consultants seeks a proactive Operations Executive to manage end-to-end company formation processes in Dubai. The role involves coordinating client engagements, liaising with government authorities, and ensuring compliance with UAE regulations.

Key Skills for This Role

Client Relationship ManagementDocument ManagementMicrosoft OfficeCRM SystemsUAE Company Formation ProceduresRegulatory Compliance

Responsibilities

Manage end to end company formation process across Mainland, Free Zone, and Offshore jurisdictions
Coordinate client onboarding, documentation, KYC, incorporation, licensing, visa applications, renewals, amendments, and other corporate services
Liaise with government authorities including DET, MOHRE, ICP, GDRFA, Free Zone Authorities, Dubai Courts, Notary Public, and other regulatory bodies
Track application progress and ensure timely completion of all client deliverables
Coordinate with internal departments, banking partners, legal advisors, and external stakeholders
Maintain accurate client records, documentation, and compliance files
Monitor licence renewals, visa expiries, and compliance deadlines
Assist in developing and improving Standard Operating Procedures (SOPs) and operational workflows
Identify operational bottlenecks and recommend process improvements
Support management in preparing operational reports, service metrics, and KPI dashboards
Ensure consistently high level of customer service throughout client lifecycle
Stay updated with UAE regulatory changes and communicate relevant updates internally

Requirements

Bachelor's degree in Business Administration, Management, Commerce, or related discipline
1 2 years of experience in UAE Business Setup, Corporate Services, PRO Services, Banking, Financial Services, or similar client facing operations role
Working knowledge of UAE company formation procedures and regulatory authorities
Experience coordinating multiple client cases simultaneously
Familiarity with document management systems and CRM platforms
Excellent organizational and time management skills
Strong attention to detail and accuracy
Outstanding verbal and written communication skills in English
Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint)

Full Job Posting

Role Overview

Seeking a proactive, highly organized, and client focused Operations Executive to support day to day operations of business setup division.
Coordinate client engagements, manage company formation processes, liaise with government authorities, and ensure exceptional service delivery while maintaining compliance with UAE regulations.
Requires strong attention to detail, excellent communication skills, and ability to manage multiple client projects simultaneously.

Key Responsibilities

Manage end to end company formation process across Mainland, Free Zone, and Offshore jurisdictions.
Coordinate client onboarding, documentation, KYC, incorporation, licensing, visa applications, renewals, amendments, and other corporate services.
Liaise with government authorities including DET, MOHRE, ICP, GDRFA, Free Zone Authorities, Dubai Courts, Notary Public, and other regulatory bodies.
Track application progress and ensure timely completion of all client deliverables.
Coordinate with internal departments, banking partners, legal advisors, and external stakeholders.
Maintain accurate client records, documentation, and compliance files.
Monitor licence renewals, visa expiries, and compliance deadlines.
Assist in developing and improving Standard Operating Procedures (SOPs) and operational workflows.
Identify operational bottlenecks and recommend process improvements.
Support management in preparing operational reports, service metrics, and KPI dashboards.
Ensure consistently high level of customer service throughout client lifecycle.
Stay updated with UAE regulatory changes and communicate relevant updates internally.

Qualifications & Experience

Bachelor's degree in Business Administration, Management, Commerce, or related discipline.
1–2 years of experience in UAE Business Setup, Corporate Services, PRO Services, Banking, Financial Services, or similar client facing operations role.
Working knowledge of UAE company formation procedures and regulatory authorities preferred.
Experience coordinating multiple client cases simultaneously.
Familiarity with document management systems and CRM platforms.

Required Skills

Excellent organizational and time management skills.
Strong attention to detail and accuracy.
Outstanding verbal and written communication skills in English.
Ability to work independently while managing multiple priorities.
Strong problem solving and coordination abilities.
Professional client relationship management skills.
Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint).
Experience using CRM systems and workflow management tools is an advantage.
Ability to perform effectively under tight deadlines in a dynamic environment.

Why Join 10XMHub?

Opportunity to work with one of Dubai's growing corporate services firms.
Exposure to international entrepreneurs, investors, and multinational clients.
Professional development and continuous learning opportunities.
Collaborative and entrepreneurial work culture.
Performance driven environment with opportunities for career growth.
Competitive salary and performance based incentives.

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