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Operations Engineer, Nimble Brain

Nimble Robotics

San Francisco, USA

Full-time

Entry · 0+ years experience

Onsite

USD 115000-150000 yearly / year

Discovered 2 weeks ago

PythonSQL

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Responsibilities

Act as first-line technical support beyond routine maintenance for our data collection sites: diagnose and resolve issues across rigs, teleoperation and capture systems, and the software that runs them.
Industrialize engineering workflows into floor-ready tools: build the operator-facing interfaces, checklists, and automations that let work once requiring an engineer run reliably in production — setup, calibration, diagnostics, and everything like them.
Build observability for the collection operation: rig health, calibration drift, capture pipeline status, and the alerts that surface problems before they cost accepted episodes.
Be the bridge between ops and engineering: own the routing call on every issue — fix it yourself, or spec it as a prioritized, well-defined request to the right engineering team — and translate engineering changes back into documentation, SOPs, and training the sites can absorb without losing a shift.
Partner with site technicians on the hardware line: they own routine maintenance and physical upkeep; you own systems-level diagnosis, tooling, and the escalation path into engineering.
Use a data-driven approach to prioritize: quantify which failures and workflow frictions cost the most accepted episodes, fix in that order, and revisit the workarounds you've shipped to decide which have earned a permanent fix.
Support site ramps and new-site bring-up: rig installation, station configuration, and getting new floors to steady state fast.
Create and maintain documentation and runbooks in collaboration with technicians, supervisors, and engineering — so sites self-serve more every month and escalate less.

Qualifications

0–5 years of experience in a production environment supporting and improving complex robotics or hardware/software systems, or a minimum of 2 years of experience combined with a Bachelor of Science degree in Computer Science, Software Engineering, or Robotics.
Strong technical curiosity and debugging skills, including the ability to read technical logs and interpret data across the hardware/software boundary.

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Operations Engineer, Nimble Brain

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