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Operations Director - Hospitality
GRS Recruitment
Dubai, UAE
Full Time
Director
1 weeks ago
Hotel operations managementPre opening operationsHotel management agreementsBrand standards complianceFinancial performance monitoringStakeholder relationship management
Free
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Hotel operations managementPre opening operationsHotel management agreements
About the Role
GRS Recruitment seeks an Operations Director for a hotel management company in Dubai. The role oversees operational performance of managed hotels, leads pre-opening projects, and manages owner relations.
Key Skills for This Role
Hotel operations managementPre opening operationsHotel management agreementsBrand standards complianceFinancial performance monitoringStakeholder relationship management
Responsibilities
- Oversee the operational performance of all managed hotel properties
- Lead hotel projects from pre opening through successful operational launch
- Develop and implement operational strategies to maximize profitability, guest satisfaction, and operational efficiency
- Ensure compliance with company standards, brand requirements, and contractual obligations
- Build and maintain strong relationships with hotel owners, international hotel brands, investors, consultants, and business partners
- Lead negotiations and manage relationships relating to hotel management agreements, operating contracts, and brand standards
- Represent the company in meetings, presentations, and industry networking events
- Provide leadership, coaching, and performance management to a corporate operations team
- Support General Managers and hotel leadership teams in achieving financial and operational objectives
- Monitor budgets, KPIs, financial performance, and operational quality across the portfolio
- Conduct regular property visits and operational audits
- Identify opportunities for business growth and operational improvements
Requirements
- Must currently be based in Dubai, UAE
- Minimum 10 years of senior operational experience within the hospitality industry
- Proven experience managing multiple hotel properties
- Extensive experience with hotel openings and pre opening operations
- Strong understanding of hotel management agreements, contracts, and international brand standards
- Demonstrated ability to build relationships and network with hotel owners, brands, developers, and industry stakeholders
- Excellent commercial awareness and business acumen
- Proven leadership experience managing corporate and hotel operational teams
- Experience managing and developing a small team
- Fluent in spoken and written English
- Strong communication, negotiation, and presentation skills
- Must be able to travel internationally without restrictions
Full Job Posting
Role Overview
- GRS Recruitment is working in partnership with a leading international hotel management company to recruit an experienced Operations Director – Hotel Management.
- Our client manages a growing portfolio of hospitality projects across the Middle East, Africa, and Europe and is seeking a commercially driven hospitality executive to support its continued expansion.
- This firm specialises in hotel management, hotel development, pre opening services, and operational excellence.
Main Duties and Responsibilities
- Oversee the operational performance of all managed hotel properties.
- Lead hotel projects from pre opening through successful operational launch.
- Develop and implement operational strategies to maximize profitability, guest satisfaction, and operational efficiency.
- Ensure compliance with company standards, brand requirements, and contractual obligations.
- Build and maintain strong relationships with hotel owners, international hotel brands, investors, consultants, and business partners.
- Lead negotiations and manage relationships relating to hotel management agreements, operating contracts, and brand standards.
- Represent the company in meetings, presentations, and industry networking events.
- Provide leadership, coaching, and performance management to a corporate operations team.
- Support General Managers and hotel leadership teams in achieving financial and operational objectives.
- Monitor budgets, KPIs, financial performance, and operational quality across the portfolio.
- Conduct regular property visits and operational audits.
- Identify opportunities for business growth and operational improvements.
Candidate Profile
- Must currently be based in Dubai, UAE.
- Minimum 10 years of senior operational experience within the hospitality industry.
- Proven experience managing multiple hotel properties.
- Extensive experience with hotel openings and pre opening operations.
- Strong understanding of hotel management agreements, contracts, and international brand standards.
- Demonstrated ability to build relationships and network with hotel owners, brands, developers, and industry stakeholders.
- Excellent commercial awareness and business acumen.
- Proven leadership experience managing corporate and hotel operational teams.
- Experience managing and developing a small team.
- Fluent in spoken and written English.
- Strong communication, negotiation, and presentation skills.
- Must be able to travel internationally without restrictions.
Salary and Benefits
- Salary will be determined based on experience, qualifications, and skills.
- Engagement will be on a Business to Business (B2B) contract.
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