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Operations Delivery Analyst
Australian Motoring Services
Melbourne, AUS
Full Time, Contract
Mid · 3+ years experience
Hybrid
Discovered 2 weeks ago
SalesforceMicrosoft Office
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Role Overview
This is a highly collaborative and varied position suited to an analytical problem solver who enjoys improving processes, working across multiple stakeholders, and ensuring operational services are delivered efficiently and effectively.
Working closely with Product Managers, Account Managers, Operations teams, the Customer Experience Centre, and other internal stakeholders, you'll help coordinate implementations, maintain operational systems and documentation, support governance activities, and contribute to continuous improvement initiatives.
Your work will directly impact the delivery of services to automotive clients, mobility clubs, and millions of members across Australia.
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Full Job Posting
At Australian Motoring Services (AMS), we're helping shape the future of mobility.
Owned by Australia's leading motoring clubs including NRMA, RACV, RACQ, RAA, RAC, and RACT, AMS delivers trusted motoring solutions to millions of Australians. From roadside assistance and batteries to EV charging and emerging mobility services, we work at the centre of an evolving industry.
We're now looking for an Operations Delivery Analyst to play a key role in delivering operational excellence across our growing portfolio.
About the Role
This is a highly collaborative and varied position suited to an analytical problem solver who enjoys improving processes, working across multiple stakeholders, and ensuring operational services are delivered efficiently and effectively.
Working closely with Product Managers, Account Managers, Operations teams, the Customer Experience Centre, and other internal stakeholders, you'll help coordinate implementations, maintain operational systems and documentation, support governance activities, and contribute to continuous improvement initiatives.
Your work will directly impact the delivery of services to automotive clients, mobility clubs, and millions of members across Australia.
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