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Operations Data Analyst
49North
Richmond, CAN
Full Time
Mid
1 weeks ago
Power BISQLSharePointData AnalysisBusiness IntelligenceProcess Improvement
Free
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Power BISQLSharePoint
About the Role
49North seeks an Operations Data Analyst to drive business intelligence through data analysis, visualization, and process improvement. The role includes developing dashboards, managing the Business Process System, and supporting CMMI implementation.
Key Skills for This Role
Power BISQLSharePointData AnalysisBusiness IntelligenceProcess Improvement
Responsibilities
- Identify means to quantitatively or qualitatively support assessment of key business objectives through KPIs and metrics
- Create plans for bringing together data sources, working with Corporate stakeholders as necessary
- Identify and assess data sources for suitability and take actions to remediate data quality and integrity
- Connect data sources to enable collective analysis
- Develop dashboards, reports and data visualizations that provide meaningful insights to performance
- Perform analyses identifying trends, patterns, anomalies and opportunities for improvement
- Provide and/or present evidence based data interpretations and recommendations
- Collaborate with leaders and subject matter experts to understand business challenges and information needs
- Administrate identification, prioritization and effort reporting of process improvement initiatives
- Assess processes (e.g., value stream mapping) to identify and eliminate inefficiencies
- Facilitate discovery activities working with process stakeholders and subject matter experts
- Create/revise process descriptions and associated artifacts and training materials
Requirements
- A two or three year accredited diploma or certificate program in data analysis
- Minimum 2 years of experience in the definition, implementation, maintenance and administration of business processes
- Working knowledge of and administrator level hands on experience with Power BI
- Experience with database management systems and related query language, notably SQL
- Microsoft SharePoint site level administrator experience including HTML and Java scripting capabilities
- Experience with a structured change implementation methodology as applied to business processes
- Willingness to extend one's own technical capabilities through learning
- Strong interpersonal skills, particularly in peer collaboration and teamwork
- Proven communication skills with ability to present to multiple stakeholder groups
Full Job Posting
Role
- The role of Operations Data Analyst reports to the Director, Mission Assurance and resides within the Administration function of the larger Programs & Operations Team of 49North.
- As an Operations Data Analyst, you will work with business stakeholders to realize business intelligence through structured data analysis, processing and visualization.
- This role also includes Process Specialist responsibilities: define, realize, deploy and maintain in scope processes as well as administrate supporting systems, notably the 49North Business Process System (BPS).
Business Intelligence Initiation
- Works with business leadership to identify means to quantitatively or qualitatively support assessment of key business objectives and their corresponding Critical Success Factors through identification of Key Performance Indicators and associated metrics.
- Creates plans describing the bringing together of data sources, working with Corporate stakeholders (e.g. IT) as necessary.
Business Intelligence Realization
- Identifies and assesses data sources for suitability and takes actions to remediate data quality and integrity as necessary.
- Connects data sources in a way that enables collective analysis.
- Develops dashboards, reports and data visualizations that provide meaningful insights to performance.
- Performs analyses identifying trends, patterns, anomalies and opportunities for improvement.
- Provides and/or presents evidence based data interpretations and recommendations.
Implementation and Change Initiatives Facilitation
- Collaborates with leaders and subject matter experts to understand business challenges and information needs.
- Administrates the identification, prioritization and effort reporting of process improvement initiatives.
- Assesses processes (e.g., performs value stream mapping), including creating as is and to be depictions of process, to identify and eliminate inefficiencies, waste, and ineffectiveness.
- Facilitates discovery activities working with process stakeholders and subject matter experts.
- Creates/revises process descriptions (e.g., procedures) and associated process artifacts (e.g., forms, templates) and training materials.
Supporting Systems Administration
- Establishes and maintains the process improvement roadmap reflecting the priorities of Operational Excellence.
- Maintains the BPS through the evaluation of process Change Requests (CRs) and administration of Change Control Board (CCB) meetings with Process Owners.
- Participates in the review of Lessons Learned reports to identify potential opportunities for improvement (OFIs).
- Leads the disposition of OFI records.
- Serves as the local MS SharePoint administrator and maintains the BPS infrastructure and associated instructional information.
- Performs process change impact assessments for proposed or planned changes.
- Establishes and maintains a process improvement performance dashboard and periodically reports on process improvement performance.
Requirements (experience/skills)
- A two or three year accredited diploma or certificate program in data analysis.
- Minimum 2 years of experience in the definition, implementation, maintenance and administration of business processes.
- Working knowledge of and administrator level hands on experience with Power BI.
- Experience with database management systems and related query language, notably SQL.
- Microsoft SharePoint site level administrator experience including HTML and Java scripting capabilities.
- Experience with a structured change implementation methodology as applied to business processes is required.
- Willingness to extend one's own technical capabilities through learning.
- Strong interpersonal skills, particularly in the areas of peer collaboration and teamwork.
- Proven communication skills with an ability to present to multiple stakeholder groups and achieve their buy in for improvement initiatives.
Comments/Special Considerations
- Successful candidates must obtain and hold security clearance at the secret level, and pass security assessment for the Controlled Goods Program (CGP).
Benefits Statement
- 49North provides competitive compensation and benefits packages for its employees at all locations.
- Benefits include extended healthcare, flexible drug plans, dental and vision benefits, disability income protection, life insurance, group retirement savings plans, and an employee and family assistance program.
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