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Operations Coordinator
DP World
Surrey, CAN
Full-time
Entry
Onsite
Discovered Today
Operations coordinationKPI monitoring and reportingBudget planningContainer yard operationsLogisticsMicrosoft Office
Free
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Operations coordinationKPI monitoring and reportingBudget planning
Role Overview
• Monitor and track performance to budgeted goals and/or targets established for the department.
• Provide KPI results to management on a daily basis.
• Assist in the preparation of the annual budget for container yard by providing productivity targets, associated manning requirements and improvements.
• Initiate discussions with employees who are in breach of company policies and communicate breaches of policy to the Superintendent on duty for resolution.
• Identify and resolve any customer issues that are related to the specific operations.
• Promote positive relationships with our labour workforce, by meeting with them on a daily basis.
• This position may require shift work which is subject to change with notice based on business needs.
Key Skills for This Role
Operations coordinationKPI monitoring and reportingBudget planningContainer yard operationsLogisticsMicrosoft Office
Full Job Posting
Key Responsibilities
- Monitor and track performance against departmental budget goals and targets.
- Provide daily KPI results to management.
- Assist with the annual container yard budget by providing productivity targets, manning requirements, and improvement proposals.
- Discuss policy breaches with employees and communicate them to the Superintendent on duty for resolution.
- Identify and resolve customer issues related to operations.
- Promote positive relationships with the labor workforce through daily meetings.
- Shift work may be required and schedules may change with notice based on business needs.
Knowledge and Qualifications
- A degree in business, logistics, or a similar field is preferred.
- Strong organizational, planning, and analytical skills with attention to detail.
- Excellent computer skills, including Microsoft Office, and the ability to learn new systems quickly.
- Ability to communicate effectively with all organizational levels.
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