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Operations Coordinator
Spafax
Dubai, UAE
Full-time
Entry
Onsite
Discovered 2 days ago
EnglishMicrosoft ExcelExcel formulas and PivotTablesQuality controlIn-flight entertainment contentMedia order and file delivery management
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EnglishMicrosoft ExcelExcel formulas and PivotTables
Role Overview
The Operations Coordinator supports the in-flight entertainment operational team.
The role performs quality control checks and supports operational tasks to ensure airline passenger content is accurate and meets standards.
Key Skills for This Role
EnglishMicrosoft ExcelExcel formulas and PivotTablesQuality controlIn-flight entertainment contentMedia order and file delivery management
Full Job Posting
About Spafax
Spafax provides in-flight entertainment and content marketing solutions for leading airlines.
The company curates television, film, music, and interactive experiences for airline passengers.
The Role
The Operations Coordinator supports the in-flight entertainment operational team.
The role performs quality control checks and supports operational tasks to ensure airline passenger content is accurate and meets standards.
Responsibilities
- Conduct quality control of in-flight entertainment content against customized checklists at the integrator rack facility.
- Verify that delivered media files launch correctly during each new content cycle.
- Handle media orders, track missing assets, and manage file delivery.
- Perform quality checks on movie, television, and audio files loaded to airline systems.
- Identify and escalate errors to relevant internal stakeholders.
- Support metadata quality checks, including spelling and grammar reviews.
- Prepare accurate and timely monthly reports for the department and airline.
- Complete other operational tasks as required.
Requirements
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