Operations Coordinator

Naseeha Mental Health is a leading Muslim mental-health organization providing culturally responsive, confidential, and accessible mental-health services across North America.

Our core services include a 24/7 helpline, therapy programs, and community education.

The Operations Coordinator plays a critical role in keeping Naseeha's day-to-day operations running smoothly.

This position blends financial administration, human resources coordination, and project support for grant-funded programs.

The ideal candidate is organized, discreet with sensitive information, comfortable managing multiple priorities, and confident working independently in a remote environment.

• Support the organization's finance firm with monthly bookkeeping, including tracking and organizing receipts
• Assist with reconciling expenses against budgets and financial records
• Support the preparation and coordination of internal and external audits
• Attend weekly meetings with the finance representative to review status, flag issues, and align on priorities

• Coordinate onboarding and offboarding for employees and contractors, including documentation, system access, and orientation logistics
• Maintain accurate and up-to-date HR records and ensure compliance with organizational policies
• Administer payroll processing in coordination with finance and leadership
• Manage day-to-day operation of HR systems, including time-off tracking and approvals
• Prepare, track, and maintain employee and contractor contracts
• Support internal employee communications, including policy updates and HR announcements

• Support the management of active grants, including tracking key deliverables and requirements
• Monitor and maintain a calendar of reporting deadlines to ensure timely submissions
• Coordinate communications and follow-ups with donors and funders alongside program and leadership staff

• 2+ years of experience in an operations, administrative, HR, bookkeeping, or coordinator role (nonprofit experience an asset)
• Familiarity with basic bookkeeping/accounting concepts and expense reconciliation
• Experience with HR administration, including payroll and employee records, is an asset
• Strong organizational skills with the ability to manage multiple deadlines across different functions
• High degree of discretion and professionalism when handling confidential financial and personnel information
• Comfortable working independently in a remote, distributed team environment
• Strong written and verbal communication skills
• Proficiency with common productivity, HR, and accounting/bookkeeping software (e.g., QuickBooks, payroll platforms, Google Workspace)
• Alignment with and sensitivity to Naseeha's mission and the communities we serve
• Must be eligible to work in Canada

• Full-time, permanent, fully remote position
• Comprehensive benefits package
• 2 weeks paid vacation
• 7 days paid sick leave
• The opportunity to contribute to a mission-driven organization supporting Muslim mental health across North America

Interested candidates should submit a resume and brief cover letter to careers@naseeha.net.

Please include the following format in your subject line:Role title_Name of Applicant.Applications will be reviewed on a rolling basis given the immediate start date.

Naseeha Mental Health is an equal opportunity employer and welcomes applications from all qualified candidates.

Pay: $55,000.00-$60,000.00 per year

• Company events
• Employee assistance program
• Mileage reimbursement
• Paid time off
• Wellness program
• Work from home