indeed
Operations & Commercial Manager
DUBAI PREMIUM YACHTS
, UAE
Full Time
Manager
Onsite
AED 5,000/month / month
3 weeks ago
Fleet ManagementMaintenance PlanningCompliance ManagementRevenue ManagementBusiness DevelopmentSales Pipeline Management
Free
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Fleet ManagementMaintenance PlanningCompliance Management
About the Role
Dubai Premium Yachts seeks an Operations & Commercial Manager to oversee fleet maintenance, crew leadership, and revenue growth for luxury yachts. The role combines operational excellence with commercial strategy, including sales, marketing, and client relationship management.
Key Skills for This Role
Fleet ManagementMaintenance PlanningCompliance ManagementRevenue ManagementBusiness DevelopmentSales Pipeline Management
Responsibilities
- Manage fleet maintenance schedules, dry docking, and repairs; ensure 100% compliance with UAE maritime laws and safety regulations
- Oversee end to end preparation of vessels; develop and implement SOPs for consistent white glove service
- Mentor captains, deckhands, and stewards/stewardesses to uphold safety, discretion, and hospitality standards
- Develop and execute dynamic pricing strategies to maximize occupancy and profitability
- Identify and build relationships with luxury travel agents, concierge services, event planners, and HNWIs
- Manage end to end sales process from inquiry to post charter follow up
- Uphold brand prestige across all touchpoints; direct digital marketing efforts including social media campaigns, SEO, and email marketing
- Secure and nurture partnerships with luxury lifestyle brands for cross promotional opportunities
Requirements
- 5+ years in a senior role combining luxury operations and commercial/sales growth
- Proven track record in luxury sales, negotiation, and delivering revenue targets
- Strong experience in digital marketing, social media strategy, and luxury brand storytelling
- Exceptional interpersonal skills
- Fluency in English is mandatory
- Additional languages (Arabic, Russian, French) are highly desired
Full Job Posting
Role Overview
- We are seeking an elite dual threat professional to serve as our Operations & Commercial Manager.
- This role is the heartbeat of our business, requiring a unique blend of operational precision and commercial acumen.
Fleet, Technical & Operational Excellence
- Manage fleet maintenance schedules, dry docking, and repairs. Ensure 100% compliance with UAE maritime laws and safety regulations.
- Oversee the end to end preparation of vessels. Develop and implement SOPs to ensure a consistent, white glove service experience for every guest.
- Mentor captains, deckhands, and stewards/stewardesses to uphold the highest standards of safety, discretion, and hospitality.
Commercial Strategy & Sales Growth
- Develop and execute dynamic pricing strategies to maximize occupancy and profitability during peak and off peak seasons.
- Identify and build relationships with luxury travel agents, concierge services, event planners, and high net worth individuals (HNWIs) to grow our charter pipeline.
- Manage the end to end sales process from initial inquiry and bespoke charter design to closing the contract and ensuring post charter follow up.
Marketing & Brand Elevation
- Uphold the prestige of our brand across all touchpoints, ensuring our marketing collateral, website, and social media presence reflect the luxury caliber of our fleet.
- Direct digital marketing efforts, including performance based social media campaigns, SEO, and email marketing to targeted luxury demographics.
- Secure and nurture partnerships with luxury lifestyle brands (hotels, premium automotive brands, high end boutiques) for cross promotional opportunities.
Required Qualifications & Skills
- 5+ years in a senior role combining luxury operations and commercial/sales growth.
- Proven track record in luxury sales, negotiation, and delivering revenue targets.
- Strong experience in digital marketing, social media strategy, and luxury brand storytelling.
- Exceptional interpersonal skills. Fluency in English is mandatory, additional languages (Arabic, Russian, French) are highly desired.
Compensation
- Pay: AED5,000.00 AED12,000.00 per month
Work Location
- Work Location: In person
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