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Operations Business Analyst
N-able
Ottawa, CAN
Full Time
Mid
Hybrid
1 weeks ago
SalesforceExcelMicrosoft CopilotClaudeData AnalysisBusiness Analysis
Free
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About the Role
N-able is looking for a GTM Operations Business Analyst to join their Go-To-Market Strategy & Operations team. This hybrid role involves building reports, analyzing data, and providing insights to improve sales and operational performance.
Key Skills for This Role
SalesforceExcelMicrosoft CopilotClaudeData AnalysisBusiness Analysis
Responsibilities
- Leverage existing corporate reporting to interrogate data and uncover trends in sales, product, and customer performance
- Build and maintain high quality reports, dashboards, and ad hoc analyses in Salesforce and Excel
- Interpret results and translate data into actionable recommendations for managers and executives
- Partner with GTM stakeholders to elicit, document, and prioritize business requirements
- Serve as liaison between GTM Operations, Internal IT, Finance, and Sales leadership
- Contribute to GTM Ops initiatives such as Salesforce configuration projects, enablement rollouts, and process redesigns
- Produce clear documentation, process guides, and polished presentations
- Proactively identify opportunities to reduce manual work and improve process consistency
Requirements
- 4–6 years of experience in Sales Operations, Revenue Operations, GTM Operations, or Business Analysis
- Experience designing executive ready presentations and telling a clear story with data
- Familiarity with business intelligence or visualization tools
- Experience using AI productivity tools such as Microsoft Copilot, Claude, or similar
- Strong Salesforce CRM proficiency, including designing reports and dashboards
- Solid understanding of core GTM and sales operations concepts: pipeline management, lead lifecycle, forecasting, and funnel metrics
- Strong analytical thinking and ability to interpret data and generate insights
- Excellent written and verbal communication skills
Full Job Posting
Why N able
- We are looking for a GTM Operations Business Analyst to join our Go To Market Strategy & Operations team.
- This is a high impact, cross functional role at the intersection of sales process, data, systems, and decision support.
- You will work closely with Sales, Customer Success, Support, Marketing, Finance, and Revenue Operations.
What You'll Do
- Reporting, Data Interpretation & Analysis: Leverage existing corporate reporting to interrogate data and uncover meaningful trends.
- Build and maintain high quality reports, dashboards, and ad hoc analyses in Salesforce and Excel.
- Interpret results accurately and translate data into concise, actionable recommendations.
- Business Requirements Gathering: Partner with GTM stakeholders to elicit, document, and prioritize business requirements.
- Cross Functional Collaboration & Insight Communication: Serve as a liaison between GTM Operations, Internal IT, Finance, and Sales leadership.
- Project Support & Presentation Design: Contribute to GTM Ops initiatives such as Salesforce configuration projects, enablement rollouts, sales process redesigns.
- Produce clear documentation, process guides, stakeholder ready summaries, and polished presentations.
- Continuous Improvement: Proactively identify opportunities to reduce manual work, improve process consistency, and increase scalability.
What You'll Bring
- 4–6 years of experience in Sales Operations, Revenue Operations, GTM Operations, or Business Analysis.
- Experience designing executive ready presentations and telling a clear story with data.
- Familiarity with business intelligence or visualization tools.
- Experience using AI productivity tools such as Microsoft Copilot, Claude, or similar.
- Strong Salesforce CRM proficiency, including designing reports and dashboards.
- Solid understanding of core GTM and sales operations concepts: pipeline management, lead lifecycle, forecasting, and funnel metrics.
- Strong analytical thinking and ability to interpret data and generate insights.
- Excellent written and verbal communication skills.
Purple Perks
- Medical, dental and vision – for employee, partner, and children!
- Generous PTO and observed holidays
- 2 Paid VoluNteer Days per year
- Pension Plan with company contribution
- Employee Stock Purchase Program
- Discounted gym access at several local facilities
- FuN raising opportunities as part of our giving program
- N ablite Learning – custom learning experience
Salary
- Starting base salary range of CAD 65,900 to CAD 80,000 per year.
- This position is also eligible for bonus.
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