ashby
Operations Associate
Lime
Indianapolis, USA
Full-time
Entry · 1+ years experience
Onsite
USD 64000-69000 yearly / year
Discovered 1 weeks ago
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What You'll Do
Hire, train, and provide coaching to all levels of Mechanics and Fleet Support positions responsible for repairing, deploying and retrieving our shared electric vehicle
Build a safe, compliant and efficient warehouse environment that supplies a fully operational fleet of vehicles for Indianapolis and surrounding regions
Define new processes and best practices to drive operational excellence within the warehouse and in the field
Partner cross-functionally on operations projects that result in identifying expansion opportunities within your regions
Define and monitor KPIs that measure the profitability, revenue, and operational performance of your markets
Provide complaint management and customer incidents investigation support
Partner with the local Government Relations representative to manage key Legal, Regulatory and Safety issues
Maintain positive relationships between customers, regulators/city officials, employees, and Lime management
Collaborate with Engineering and Product teams to drive local initiatives for revenue growth
About You
1-3 years of professional work experience; ideally 1+ year of experience within an Operations position
Background in industrial engineering or operations management
Experience leading teams or groups
Demonstrated expertise with the Indianapolis region and ability to anticipate operational needs and/or challenges within this area
Growth and continuous improvement mindsets with the ability to work in an ambiguous environments
Self-starter and sound decision maker with the ability to make data-based decisions with a cost focused mindset
Fluent verbal and written English language skills
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