Operations Associate

Hire, train, and provide coaching to all levels of Mechanics and Fleet Support positions responsible for deploying and retrieving our shared electric vehicle

Build a safe, compliant and efficient warehouse environment that supplies a fully operational fleet of vehicles for Dubai

Define new processes and best practices to drive operational excellence within the warehouse

Partner cross-functionally on operations projects that result in identifying expansion opportunities within your region(s)

Define and monitor KPIs that measure the profitability, revenue, and operational performance of your market(s)

Provide complaint management and customer incidents investigation support

Partner with the local Government Relations representative to manage key Legal, Regulatory and Safety issues

Maintain positive relationships between customers, regulators/city officials, employees, and Lime management

Collaborate with Engineering and Product teams to drive local initiatives for revenue growth

1-3 years of professional work experience; ideally 1+ year of experience within an Operations position

Experience leading teams or groups preferred

Demonstrated expertise with the Dubai region and ability to anticipate operational needs and/or challenges within this area

Grit and an entrepreneurial spirit with the ability to work in an ambiguous environment

High-energy and sound decision maker with the ability to make data-based decisions with a cost focused mindset

Fluent verbal and written English & Arabic language skills

Familiarity with Excel and Google Sheets (Tableau & SQL knowledge would be a bonus) with the ability to navigate and draw inference from data