Operations Associate

You'll divide your time between supporting MIT AI Alignment (MAIA) in an operational capacity and providing supplemental operational support to CBAI's programming. For MAIA, you'll own everything that makes it possible for MAIA leadership to do their best organizing work without friction: daily logistics like meal ordering and reading materials printing, plus systems work such as CRM maintenance and program-level budget tracking. For CBAI, you'll flex to whatever active programming needs come up: from researching and booking lodging for out-of-town participants to arranging meals and supporting one-off office projects.

This is a role for someone who takes real pride in flawless execution. When you do it well, programming simply runs, and the people around you get to focus entirely on their work.

Systems Oversight: Ensure smooth day-to-day operations by maintaining and enhancing internal organizational systems, including learning to navigate, maintain, and improve our internal CRM.

Budget & Expense Coordination: Track and organize expenses to report to the Director of Operations and MAIA leadership, maintaining financial accuracy and grant compliance across programs.

Program Scheduling Support: Coordinate participant availability and take the lead on schedule build-out for member meetings and introductory fellowship sessions.

Programming Logistics, Meals & Materials: Manage meal ordering and logistics for semester-based programming; prepare, format, and print reading materials; manage room bookings.

Event & Workshop Operations: Provide hands-on logistical support for special events, workshops, and other gatherings, including researching and booking venues and transportation.

Communications & Web Maintenance: Assist with general communications tasks and provide basic maintenance and updates to the group's website.

Operational Program Support: Assist with logistics and operations for CBAI's upskilling programs (such as CAMBRIA) and events, including researching and booking venues, coordinating meal ordering, and supporting arrangements for participant outings and activities.

Office & Facilities Support: Contribute to office management and facilities-related projects on an as-needed basis.

Evolving Organizational Support: Provide flexible operational support across CBAI's programs and initiatives as the organization grows. This role will develop alongside the organization, with responsibilities shifting to meet emerging needs.

We expect you to be characterized by most of the qualities listed below:

A natural operator. You have a bias toward action and get things done reliably. Meals arrive on time, rooms are booked, materials are printed and ready. You anticipate problems before they happen and follow through on everything you commit to.

Systems-minded and conscientious. You keep clean trackers, document what you do, and build playbooks others can follow. You genuinely enjoy improving a CRM or an expense process so it works better next cycle than it did this one.

You take ownership seriously. When something is your responsibility, you treat it as yours, genuinely caring that the outcome is good. You don't wait to be told something is broken; you notice it and fix it.

A clear, responsive communicator. You're direct with vendors, proactive with MAIA leadership and CBAI staff when you spot a potential issue, and reliably reachable on channels like Slack and email during working hours.

Comfortable with the academic rhythm. Your workload and even your focus area will shift between semesters and breaks. You adapt to sprint periods and slower stretches without losing your footing, staying oriented around outcomes rather than a fixed routine.

Warm and service-oriented. You're easy to work with and understand that a big part of this role is making student organizers, program participants, and staff feel taken care of.

Mission-motivated. You are aligned with CBAI's mission and care about contributing to an organization working on one of the most important problems of our time, in an operational capacity.

The ideal candidate will have experience in operations, program coordination, or event logistics, ideally in a fast-paced, mission-driven environment, and will be comfortable managing vendors and working within budgets. What matters most is that you take genuine pride in making complex things run smoothly.

Familiarity with the AI safety landscape, or strong motivation to build it quickly

Experience supporting university student organizations or academic programs

Comfort with CRM, task-management, and documentation tools (e.g., Airtable, Notion) or ability to pick them up quickly

Basic website maintenance experience

Experience coordinating event logistics such as venues, catering, or transportation

This is not a research role. You'll be embedded in the Cambridge AI safety community, but your job is to make the programming run, not to participate in it as a researcher.

Your impact is mostly invisible when done well. Success looks like frictionless semesters and organizers who never have to think about logistics. If you need visible, attributable outputs to feel satisfied, this role will be frustrating.

The mandate is split. Your time will be divided between MAIA and general CBAI support, with the balance shifting across the year and two primary stakeholders to serve. If you prefer a single, fixed scope, this may be challenging.

Workload follows the academic calendar. Semesters are intense; breaks are quieter and differently focused. If you need a steady, predictable rhythm to do your best work, this variability may be difficult.

5% 403(b) match contribution

Comprehensive health insurance

Generous PTO policy

Employer-paid commuter benefits

Reimbursement for work-related technology and/or home office expenses

We review applications on a rolling basis and move quickly for this role.

Initial Application: A short application form plus your resume. Every application is reviewed in detail by a member of our team.

Working Interview (~1 hour): A brief real-world task drawn from the actual work of the role, completed live or asynchronously with a tight turnaround. Unpaid, and designed to take no more than an hour.

Short Interview (~30 minutes): A conversation about your background, motivation for the role, and any questions you have for us.

Paid Work Test (3–5 hours): A scoped task mirroring the role's real responsibilities, paid at market rate.

Team Interviews: Structured conversations with CBAI team members and MAIA leadership, tied to the role's responsibilities.

Reference Checks: Conducted for finalists, followed by a final conversation to ensure mutual fit before an offer.

CBAI is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.

In acknowledgement of the research that suggests that women, gender minorities, and other marginalized groups may be less likely to apply for roles where they don't meet every criterion, we especially encourage people in these categories to apply.

We may use AI to assist in the initial screening of applications, including to detect whether candidates have used AI models in drafting their application. Decisions are always made by a human on our team.