Operations Associate
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Key skills for this role
Role Overview
• Month-end support. Helping prepare the management accounts, checking accounts and budget trackers against Xero for completeness and accuracy, and running simple balance sheet reconciliations and analysis.
• The AP inbox and payment cycle. Reviewing the AP inbox and taking the right action on each item, processing transactions in Spendesk and expenses in Deel with the finance team, preparing the draft payment run, and chasing missing receipts and approvals at month-end.
• Invoicing and collections. Reviewing the invoicing inboxes and working with the finance team to chase customers for payment.
• US healthcare administration. Updating and reconciling the monthly control sheet and drafting the premium allocation journal.
• Audit and statutory support. Collating documents for audit queries and proofreading financial statement drafts.
• Our workplace. Managing our WeWork spaces day to day, whether that's access, supplies, meeting rooms, vendor contacts, and being the person people ask when something in the office needs sorting.
• Socials and company moments. Planning and running team socials and company events, from the logistics to the small details that make people turn up.
• Company communications admin. Pulling together all-hands and company update deck, which includes collecting inputs from across the business, keeping the format consistent, and making sure the deck exists before the meeting starts.
• Travel. Booking travel for the leadership team team and for board members, including board meeting logistics.
• Onboarding and offboarding coordination. Processing right-to-work checks, drafting contract paperwork, and making sure the admin side runs smoothly so new joiners and departing colleagues have what they need.
• People team support. Helping with interview coordination, administrative support for People projects, and keeping our HRIS records accurate.
• Administrative backbone. Running the hygiene and process side of the employee lifecycle - changes, updates, records, so the People team can focus on strategy.
• Whatever the function needs. Financial analysis, vendor reviews, process improvements and one-off projects that come up because the business is growing faster than the processes around it.
• One to three years of experience, or a strong graduate record. Finance exposure is genuinely helpful but not required. We care more about whether you can pick things up quickly.
• A real working relationship with AI tools. You use Claude or equivalent as a default part of how you work, and you can explain how. We will ask you to show us in the interview process and we care as much about whether you check the output as whether you can prompt well.
• Confidence in spreadsheets. You can build something useful in Google Sheets or Excel without needing to be walked through it.
• The ability to sequence your own work. Several people will rely on you and their priorities will conflict. You need to be able to see what matters most and say when something has to wait.
• A direct communication style. You ask questions when a brief is unclear, and you flag what you cannot resolve rather than quietly guessing. We would much rather hear about a problem early.
• Real attention to detail. Much of this work is only valuable if it is right - a reconciliation that nearly balances is not a reconciliation.
• Discretion. You will see confidential financial and people information from your first week, and we need to trust you with it without thinking about it.
• Comfort with variety. Some days are month-end and structured; some are three unrelated problems and a room booking. If that sounds energising rather than chaotic, this is a good fit.
• Experience in a scaleup or another fast-growing environment
• Exposure to Xero, Spendesk or Deel
• Meaningful equity stake
Key Skills for This Role
Full Job Posting
Job description
Month-end support. Helping prepare the management accounts, checking accounts and budget trackers against Xero for completeness and accuracy, and running simple balance sheet reconciliations and analysis.
The AP inbox and payment cycle. Reviewing the AP inbox and taking the right action on each item, processing transactions in Spendesk and expenses in Deel with the finance team, preparing the draft payment run, and chasing missing receipts and approvals at month-end.
Invoicing and collections. Reviewing the invoicing inboxes and working with the finance team to chase customers for payment.
US healthcare administration. Updating and reconciling the monthly control sheet and drafting the premium allocation journal.
Audit and statutory support. Collating documents for audit queries and proofreading financial statement drafts.
Our workplace. Managing our WeWork spaces day to day, whether that's access, supplies, meeting rooms, vendor contacts, and being the person people ask when something in the office needs sorting.
Socials and company moments. Planning and running team socials and company events, from the logistics to the small details that make people turn up.
Company communications admin. Pulling together all-hands and company update deck, which includes collecting inputs from across the business, keeping the format consistent, and making sure the deck exists before the meeting starts.
Travel. Booking travel for the leadership team team and for board members, including board meeting logistics.
Onboarding and offboarding coordination. Processing right-to-work checks, drafting contract paperwork, and making sure the admin side runs smoothly so new joiners and departing colleagues have what they need.
People team support. Helping with interview coordination, administrative support for People projects, and keeping our HRIS records accurate.
Administrative backbone. Running the hygiene and process side of the employee lifecycle - changes, updates, records, so the People team can focus on strategy.
Whatever the function needs. Financial analysis, vendor reviews, process improvements and one-off projects that come up because the business is growing faster than the processes around it.
One to three years of experience, or a strong graduate record. Finance exposure is genuinely helpful but not required. We care more about whether you can pick things up quickly.
A real working relationship with AI tools. You use Claude or equivalent as a default part of how you work, and you can explain how. We will ask you to show us in the interview process and we care as much about whether you check the output as whether you can prompt well.
Confidence in spreadsheets. You can build something useful in Google Sheets or Excel without needing to be walked through it.
The ability to sequence your own work. Several people will rely on you and their priorities will conflict. You need to be able to see what matters most and say when something has to wait.
A direct communication style. You ask questions when a brief is unclear, and you flag what you cannot resolve rather than quietly guessing. We would much rather hear about a problem early.
Real attention to detail. Much of this work is only valuable if it is right - a reconciliation that nearly balances is not a reconciliation.
Discretion. You will see confidential financial and people information from your first week, and we need to trust you with it without thinking about it.
Comfort with variety. Some days are month-end and structured; some are three unrelated problems and a room booking. If that sounds energising rather than chaotic, this is a good fit.
Experience in a scaleup or another fast-growing environment
Exposure to Xero, Spendesk or Deel
Meaningful equity stake
Competitive Base Salary
Flexible working
Generous PTO
Private Medical Insurance
Company Pension
MacBook and home office equipment allowance
Enhanced Family leave
About Snowplow
Snowplow is a private customer data infrastructure company helping digital businesses collect behavioral data for analytics and AI.
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