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Operations Assistant
Radius Limited
Crewe, GBR
Full-time
Entry
Onsite
Discovered 2 weeks ago
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Typical work activities include
Responsibility for the end-to-end Operational processes for multiple products
Importing, processing and validating high volumes of transactional data
Proactively dealing with any transactional data challenges which prevent transactions being made available for customer invoicing
Developing and maintaining strong relationships with both internal and external contacts
Daily and weekly volume reconciliations & trend analysis
Producing high quality, accurate outputs on a consistent & timely basis
Working closely with all other departments to ensure a smooth business process
Maintenance of processes and procedures
Continuously working to increase the effectiveness and efficiency of the department
Identifying areas for improvement and associated benefits
Measure and manage performance against internal service levels
Identify areas of underperformance and escalate to management to ensure swift action
Investigation and quick resolutions to queries
Experience/Skills Required
- Strong organisational skills
- Ability to prioritise and keep to deadlines within a fast-paced environment
- Be able to multitask and prioritise work
- Strong reconciliation capabilities and experience of dealing with large data
- Excellent Excel skills – including experience of creating and using Pivot Tables and V-Look Up (training will be provided where necessary)
- Excellent attention to detail.
- Professional communication & presentation skills
- Ability to work individually (with set processes and procedures) and collaboratively
- Strong judgement and decision making skills
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