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Key skills for this role
We are seeking a dynamic and detail-oriented Operations Manager to support and streamline operations for one of Bright Partnerships’ biggest global sponsorship accounts. This role is pivotal in ensuring seamless collaboration across the team, efficient delivery of projects, and operational excellence in a fast-paced, international environment. You will be working across a portfolio of premium motorsport, football and music partnerships and rightsholders.
This position requires an individual with exceptional attention to detail and the ability to multitask, and ideally, someone who has experience with communications to clients from executive to C-suite level. It would also be preferable if you have been exposed to evaluation and reporting projects, worked in ethics and compliance or ticketing. It would be a bonus if you have worked within sports partnerships or marketing previously, but it is not essential.
You will work with the client and Senior Account Manager/Operations Lead, leading on projects and providing additional support where needed. This role will be fast-paced and requires exceptional attention to detail as you will be responsible for managing multiple projects, system updates, and wider account management throughout the year.
The position is hybrid working with the office based in London, UK.
KEY RESPONSIBILITIES
· Excellent attention to detail and high standards with strong written communication skills is a must
· The ability to handle a fast-paced workflow and manage tasks and priorities effectively
· Be able to work autonomously on projects whilst managing up, giving clear insights where necessary
· Track and report on operational performance metrics, providing insights to drive continuous improvement
· Data analysis skills
· Ability to pick up new systems quickly with a background in systems a plus
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· Knowledge of GDPR regulations and basic understanding of data security or the willingness to learn
· Add value to wider team and agency by developing and encouraging innovation and new thinking
· Experience with using Microsoft Office (advanced in Excel & PowerPoint) and comfortable with working across systems & databases, online tools
· Strong communication skills via emails, Teams, in-person, and over the phone
· A team player willing to step in and support the wider team when needed
· Provide quarterly and annual reports with the support of the SAM
· Review successful delivery, best practices, key learnings and client learnings / insights
· Identify and share best practice & client insights with team & wider agency
· Reporting and presenting to agency on the clients’ business
Requirements
Bright Partnerships is the world’s most pioneering sports and lifestyle agency. We pride ourselves in building innovative, ground breaking campaigns and activations in sponsorship & brand partnerships, brand experiences and digital communications. Our client portfolio comprises blue chip B2B and B2C brands headquartered both in the UK and internationally including DHL, Glenmorangie, Ardbeg, Infosys, AWS and Castrol and bp.
As such, we have developed a world-class delivery and approach to client servicing that helps us activate campaigns across multiple markets and channels. Our ethos is to be brave and challenge convention, listen and be collaborative, and above all be a trusted partner.
Our USP is Pioneering Storytelling which talks to our success at bringing innovative solutions to the marketplace that position our client’s stories in relevant and engaging ways.
· Exploring new ideas and pushing boundaries
· Redefining partnerships to make them stronger and more productive
· Adapting to local and global differences to deliver truly relevant solutions
· Creating compelling and believable worlds through inspired brand storytelling
· Being your best partner – trusted and truly collaborative
We are adventurous We don’t settle for safe or tried and tested solutions. We free ourselves to explore new ways of doing things better for our clients and for each other.
We are collaborative We work collaboratively with our clients, building mutual trust through consistent success. We work collaboratively in our Bright team, inspiring and challenging each other to do great work.
We are authentic We speak our minds honestly and transparently. We ask our clients to be open and direct with is. We encourage each other to be true to ourselves and play to our personal strengths.
We are Bright; Lively and adventurous with an end purpose: inspiring storytelling.
We are Curious; Enquiring and quick to learn with clients and colleagues.
We are Brave; Always ready to be first, to explore new territories.
We are True; To ourselves and to our clients.
We are One Team; Equals who respect each other’s talents and unique differences.
Independent partnership marketing agency serving brands and rights holders in sport, entertainment and culture.
Visit company websiteJobs and hiring trendsGBP 42000-42000 yearly / year
Full-time
Mid
Hybrid
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