Operations Analyst II

Completed post-secondary education in a related field and / or 5-10 years equivalent experience required

3+ years’ experience with Merlin and First National systems and practices an asset

Experienced in Microsoft tools, i.e. MS Word (basic), MS Excel (Intermediate), MS Access (Intermediate) an asset

Intermediate experience in Visual Basic programming an asset

Intermediate experience using Microsoft PowerBI an asset

Intermediate experience using SQL Server Management Studio (SSMS) an asset

Strong analytical, logical and business knowledge required

Knowledgeable in data driven analysis or data mapping or design flow practices required

Self -Starter and independent worker required

Office environment

Periods of high volume with tight timelines

Long periods of stationary position/sitting

Prolonged periods of repetitive movement (i.e. using a keyboard and mouse)

Long periods of time in viewing a computer screen

Multi-tasking may include speaking to customers on a telephone call while looking up information on a computer program.

Competitive Compensation

Comprehensive benefits program (i.e., Health Spending Account, Maternity and Parental Leave Top Up)

Hybrid working environment

Extensive training programs to set our employees up for success

Modern office environment conducive to collaboration

Supportive teamwork culture

Opportunities to give back to the communities and work through events focused on a variety of charities

Ongoing social events throughout the year

Founded in 1988, First National is one of Canada’s largest non-bank lenders. We provide residential mortgages exclusively through the mortgage broker channel and we are Canada’s largest commercial mortgage lender.

First National has been consistently recognized as a great place to work and we are proud that our employee engagement feedback is higher than our industry partners.

We would like to thank all applications for their interest in this existing vacancy, but only candidates selected for an interview will be contacted.

First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation and any other category protected by law.

First National supports requests for accommodation from applicants with disabilities; please contact Human Resources at accessibility@firstnational.ca should you need an accommodation at any point in the recruitment process.