Operations Analyst

What We Look For

• Bachelor's degree in Supply Chain Management, Operations Management, Business Administration, Engineering, Information Systems, or a related field.
• Minimum of 3 years of experience in supply chain, operations, manufacturing, ERP implementation, or business process improvement roles.
• Hands-on experience with ERP systems, preferably MacPac, including configuration, reporting, master data management, inventory control, procurement, manufacturing, and supply chain functions.
• Strong understanding of material planning, production scheduling, inventory management, logistics, and supply chain processes within a manufacturing environment.
• Experience identifying, troubleshooting, and resolving system and data integrity issues.
• Strong analytical and problem-solving skills, with the ability to evaluate complex business processes and recommend effective solutions.
• Advanced proficiency with Microsoft Office applications, particularly Excel, as well as experience with reporting and data analysis tools.
• Exceptional communication and presentation skills, with the ability to train users and influence stakeholders across multiple levels of the organization.
• Proven ability to manage multiple projects and priorities in a fast-paced environment while meeting deadlines and implementation objectives.
• Strong organizational skills, attention to detail, and commitment to continuous improvement.
• Ability to travel up to 75% for onsite training, implementation, and operational support activities.
• Direct experience implementing or supporting MacPac ERP systems in a manufacturing environment (preferred).
• Experience with continuous improvement methodologies such as Lean, Six Sigma, or Kaizen (preferred).
• Project management experience, including leading cross-functional implementation initiatives (preferred).
• Experience supporting manufacturing operations in Mexico and familiarity with customs and cross-border supply chain processes (preferred).
• ERP configuration experience and the ability to define system requirements, develop custom reports, and support process automation initiatives (preferred).
• APICS certifications (CPIM or CSCP) or relevant project management certifications (preferred).