Operations Admin Supervisor
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Key skills for this role
About the Role
Marriott International seeks an Operations Admin Supervisor to oversee administrative tasks and support hotel operations in Dubai. The role involves managing office equipment, assisting with hiring and training, and ensuring guest satisfaction.
Key Skills for This Role
Responsibilities
- Receive and distribute incoming faxes to appropriate personnel and guests
- Keep office equipment in working order and contact service representatives for repairs
- Enter and retrieve information from computer databases to update records and answer inquiries
- Assist management in hiring, training, scheduling, and evaluating employees
- Welcome and acknowledge guests according to company standards
Requirements
- Ability to operate standard office equipment
- Experience in administrative or supervisory role
- Strong communication and interpersonal skills
- Ability to lift up to 10 pounds
Full Job Posting
Position Summary
- Receive and distribute incoming faxes to appropriate personnel and guests.
- Keep office equipment in working order and contact service representatives to correct problems.
- Enter and retrieve information from computer databases using keyboard, mouse, or trackball.
- Operate standard office equipment other than computers.
Additional Responsibilities
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating employees.
- Serve as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy process.
- Provide assistance to coworkers, ensuring they understand their tasks.
- Follow all company policies and procedures, maintain confidentiality, and protect company assets.
- Welcome and acknowledge all guests according to company standards; anticipate and address service needs.
- Answer guest questions regarding property services/features and hours of operation.
- Speak with others using clear and professional language; prepare and review written documents.
- Develop and maintain positive working relationships with others; support team to reach common goals.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
- Perform other reasonable job duties as requested by Supervisors.
About Marriott International
- Marriott International is an equal opportunity employer, welcoming all and providing access to opportunity.
- Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity.
- JW Marriott is part of Marriott International's luxury portfolio with more than 100 properties worldwide.
- JW Marriott believes associates come first; if you're happy, guests will be happy.
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