naukri
Operations & Admin Coordinator
AnyBody by The Inclusive Collective
, UAE
Fulltime
Mid-Senior
3 months ago
OperationsAdmin CoordinatorEcommerceOrder processingPackagingDispatch
Free
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OperationsAdmin CoordinatorEcommerce
About the Role
Responsible for order processing, logistics coordination, inventory management, and office administration, requiring strong organizational skills and proficiency in tools like Z.
Key Skills for This Role
OperationsAdmin CoordinatorEcommerceOrder processingPackagingDispatch
Full Job Posting
Overview
- Process incoming orders and maintain order records
- Prepare, pack, and dispatch shipments using courier partners (e.g., Aramex)
- Coordinate pickups and track deliveries
- Manage returns, exchanges, and stock reconciliation
- Maintain accurate inventory logs
- Handle day-to-day office administration
- Coordinate with banks, free zone, and service providers when required
- Maintain documentation and filing (digital and physical)
- Manage vendor communication and follow-ups
- Support procurement of office and packaging supplies
- Enter sales, expenses, and refunds into Zoho Books (or similar)
- Maintain basic operational reports
- Track order-level profitability inputs (shipping, returns, packaging)
- Support reconciliation preparation for management review
- Monitor and respond to emails and WhatsApp messages
- Log customer feedback and issues
- Escalate sensitive or high-value customer interactions to management
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