ashby
Operations Account Manager
GR8_TECH
Remote, AUS
Full-time
Entry · 2+ years experience
Remote
Discovered 2 weeks ago
JiraConfluenceMiroSDLCCRMBI
Free
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Key Skills for This Role
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Full Job Posting
GR8_TECH builds B2B iGaming platforms for operators who play to lead.
We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.
With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos.
Our ambition drives us. Our people make it real.
If you’re a challenger in spirit and a champion in action — join us.
Why this role exists:
This role exists to guarantee operational stability and performance across your assigned client portfolio. You’ll help us drive client retention and account growth by acting as the primary operational owner, orchestrating internal technical teams, and ensuring contractual commitments are consistently met.
Client Relationship & Operational Ownership
Own operational success and day-to-day communication for a dedicated portfolio of iGaming clients.
Act as the primary escalation point for operational issues, driving rapid resolution and post-incident communications.
Build trust with key client stakeholders to ensure long-term retention and account health.
Cross-Functional Coordination & Performance
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