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At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.
JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.
Learn more about who we are and what we do: https://www.jingdonglogistics.com/
You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.
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The Role We are seeking a detail-oriented and proactive Operations Support professional to join our team. This role is essential in supporting labour operations by coordinating staffing administration, attendance management, timesheet verification, and labour cost settlement. The position requires strong communication skills to effectively liaise between supervisors, HR teams, service providers, and employees. Attention to detail and bilingual communication (English and Chinese) are critical to ensure accurate workforce records and smooth daily operations.
• Experience: 2+ years in operations support, workforce coordination, HR administration, or a related role. • Skills: Strong communication, organizational, and problem-solving skills with excellent attention to detail. • Technical Proficiency: Proficiency in Microsoft Office, particularly Excel, with experience using workforce management or scheduling systems.
• Language: Excellent written and spoken English and Chinese , with the ability to communicate clearly with both internal teams and external service providers. • Communication: Strong interpersonal skills with the ability to coordinate effectively across departments and resolve issues efficiently. • Mindset: Proactive, reliable, and capable of managing multiple tasks in a fast-paced operational environment.
Take the next step in your career, apply now and explore the opportunities we have to offer.
A leading technology and service provider with supply chain at its core.
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Entry · 2+ years experience
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