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Operation Specialist - Abu Dhabi (Emarati Only)
National Bank of Oman
Abu Dhabi Emirate, UAE
Full Time
Mid
Today
Cash ManagementCustomer ServiceKYC ProceduresICCSFTSWPS
Free
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Cash ManagementCustomer ServiceKYC Procedures
About the Role
National Bank of Oman is hiring an Operation Specialist in Abu Dhabi. The role involves managing cash transactions, providing customer service, facilitating KYC onboarding, and handling cases related to UAE central bank and court proceedings.
Key Skills for This Role
Cash ManagementCustomer ServiceKYC ProceduresICCSFTSWPS
Responsibilities
- Efficiently manage and reconcile cash transactions, ensuring accuracy and compliance with financial protocols
- Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive customer experience
- Facilitate the onboarding process for new customers, including conducting thorough Know Your Customer (KYC) procedures and ensuring compliance with regulatory standards
- Manage and resolve cases related to the Central Bank of the UAE and UAE court proceedings, ensuring adherence to legal and regulatory requirements
- Demonstrate proficiency in UAE based financial applications such as ICCS, FTS, WPS, and DDS, utilizing these tools to enhance operational efficiency and service delivery
Requirements
- Bachelor's degree in Business Administration, Operations Management, or a related field
- Minimum of 3 years of work experience in operations or a similar role
- Knowledge of local laws and regulations relevant to operational activities in UAE
Full Job Posting
Key Tasks and Duties
- Efficiently manage and reconcile cash transactions, ensuring accuracy and compliance with financial protocols.
- Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive customer experience.
- Facilitate the onboarding process for new customers, including conducting thorough Know Your Customer (KYC) procedures and ensuring compliance with regulatory standards.
- Manage and resolve cases related to the Central Bank of the UAE and UAE court proceedings, ensuring adherence to legal and regulatory requirements.
- Demonstrate proficiency in UAE based financial applications such as ICCS, FTS, WPS, and DDS, utilizing these tools to enhance operational efficiency and service delivery
Qualification
- Bachelor's degree in Business Administration, Operations Management, or a related field.
Experience
- Minimum of 3 years of work experience in operations or a similar role.
- Knowledge of local laws and regulations relevant to operational activities in UAE.
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