Operation Manager - Travel & Tourism - For BINIMOY TRAVEL AND TOURISM L.L.C - Job ID: 1477082
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About the Role
BINIMOY TRAVEL AND TOURISM L.L.
Key Skills for This Role
Full Job Posting
BINIMOY TRAVEL AND TOURISM L.L.C
is looking for
Role Overview
We are seeking an experienced Operation Manager to oversee day-to-day travel agency operations, manage the sales and ticketing team, and ensure smooth coordination between departments for optimal customer satisfaction and business growth.
Key Responsibilities
- Manage overall operations for the travel and tourism business
- Supervise ticketing, sales, and customer service teams
- Implement business strategies to meet company targets
- Ensure compliance with company policies and industry regulations
- Coordinate with airlines, vendors, and corporate clients for business expansion
- Prepare operational and performance reports for management review
- Handle escalated customer issues efficiently
Educational Requirements
- Bachelor/Honors
- Masters
- Bachelor’s or Master’s degree in Business, Travel & Tourism, or related field
Experience Requirements
- 3 to 5 year(s)
- The applicants should have experience in the following business area(s):
Additional Requirements
- Minimum 3–5 years of experience in travel/tourism operations management
- Strong leadership and problem-solving skills
- Excellent communication skills in English (Hindi/Urdu preferred)
- Ability to work under pressure and meet deadlines
Special Requirements
- Prior experience in managing travel agency operations
- Knowledge of GDS systems, airline bookings, and group ticketing preferred
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