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Operation Manager
HTCL Technologies
Bengaluru, IND
Full-time
Senior · 8+ years experience
Onsite
Discovered 3 weeks ago
Free
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Key Responsibilities
- Manage end-to-end daily operations to ensure smooth workflow and productivity.
- Develop, implement, and improve operational policies and procedures
- Lead, train, and mentor team leaders and operational staff
- Ensure compliance with company policies, quality standards, and regulatory requirements
- Identify process gaps and implement continuous improvement initiatives
- Coordinate with cross-functional teams (HR, Finance, IT, Sales, Customer Support)
- Handle escalations and resolve operational issues efficiently
- Prepare operational reports and present insights to senior management
- Manage budgets, resource allocation, and cost optimization
Requirements
- Bachelor’s degree in Business Administration, Operations, or related field
- 8+ years of experience in operations management (industry-specific as applicable)
- Strong leadership, people management, and decision-making skills
- Excellent analytical, problem-solving, and communication abilities
- Proficiency in MS Excel, PowerPoint, and operational reporting tools
About HTCL Technologies
Information Technology
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