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indeed

Operation Manager / Administrator

OSHTREE Training Centre
Doha, QAT
Fulltime
Mid-Senior
QAR 2,000/month
3 months ago
Office ManagementSchedulingCommunicationData EntryFiling SystemsMicrosoft Office Suite (Word
Free

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Role Overview

The Operations & Administration Manager is responsible for overseeing the seamless functioning of the educational center, ensuring operational excellence, efficient administration, and an exceptional learner experience.

Key Responsibilities

  • Lead and manage day-to-day operations of training programs and center activities
  • Oversee student lifecycle: inquiries, registrations, attendance, and certification
  • Coordinate with trainers, academic teams, and support staff for smooth delivery
  • Plan and manage class schedules, exams, and demo sessions
  • Maintain accurate records, reports, and documentation
  • Ensure compliance with accreditation standards and awarding bodies
  • Enhance operational processes to improve efficiency and service quality
  • Supervise front-desk, customer service, and administrative functions
  • Support marketing, admissions, and corporate training coordination
  • Monitor performance metrics, prepare reports, and manage budgets

Requirements

  • Bachelor’s degree in Business Administration, Education, or related field
  • 3+ years of experience in operations/administration (education sector preferred)
  • Strong leadership, coordination, and organizational skills
  • Excellent communication and client-handling abilities
  • Proficiency in MS Office, CRM systems, and reporting tools
  • Ability to multitask and manage multiple programs simultaneously

Key Skills

  • Operational Management
  • Administrative Coordination

• Customer Experience Management

  • Team Leadership

• Time & Process Management

Pay: Up to QAR2,000.00 per month

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