Operation Lead, Operations
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Amazon seeks an Operations Lead/Supervisor to oversee shift operations, monitor workflows, and support team members in a fast-paced fulfillment environment. The role involves data analysis, process improvement, and ensuring safety and quality standards.
Key Skills for This Role
Responsibilities
- Measure and monitor workflows, track onsite performance, and provide important shift information to frontline management
- Support and train employees to deliver great service and supervise them in their daily tasks
- Support the Shift/Area Manager with projects to improve processes, cultivate a safe working environment, and increase workforce engagement
- Work with other departments to find solutions to address common issues or support needs in areas of key performance
- Use data analysis to identify ways to optimise safety, quality and productivity
Requirements
- 1+ years of Microsoft Office products and applications experience
- High school or equivalent
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Experience in English language communication skills, both written and verbal
- Experience running metrics reports, analyzing data to identify problems and using data analysis to generate and explain metrics
- Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
Full Job Posting
DESCRIPTION
- Operations is the heart and soul of everything Amazon does. Being an Operations Lead/Supervisor gives you the chance to see how all the different parts of operations work and play a role in making sure everything runs smoothly.
- You’ll be the first point of contact for team members during their shift and help them follow the processes that your managers have put in place.
Key job responsibilities
- Measure and monitor workflows, track onsite performance, and provide important shift information to frontline management to ensure operational excellence across shifts.
- Support and train employees to deliver great service and supervise them in their daily tasks.
- Support the Shift/Area Manager with projects to improve processes, cultivate a safe working environment, and increase workforce engagement.
- Work with other departments to find solutions to address common issues or support needs in areas of key performance.
- Use data analysis to identify ways to optimise safety, quality and productivity.
BASIC QUALIFICATIONS
- 1+ years of Microsoft Office products and applications experience.
- High school or equivalent.
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
- Experience in English language communication skills, both written and verbal.
- Experience running metrics reports, analyzing data to identify problems and using data analysis to generate and explain metrics.
- Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment.
PREFERRED QUALIFICATIONS
- Experience with six sigma tools and Lean techniques.
- Experience with data and analysis tools including Microsoft Excel and SQL.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Amazon.com
Area Manager, Fulfillment Center Operations
الرياض, KSA
Amazon seeks an Area Manager to lead a diverse team in fulfillment center operations. You will promote safety, analyze performance, and drive process improvements to meet customer demands. Requires 2+ years of employee m
2026 Retail Vendor Management Intern
Dubai, UAE
Amazon is seeking ambitious students for a Retail Vendor Management Intern role in Dubai. Interns will work on impactful projects, gain mentorship, and develop skills in retail, operations, or seller services. Requires e
Logistics Executive, Deliverty Partner Manager
Dubai, UAE
Amazon is seeking a Logistics Executive for its Delivery Partner Management team in Dubai. The role involves managing Delivery Service Partners, monitoring performance, and driving improvements. Candidates need a bachelo
Senior Product Manager-Payment Controllership and Compliance, Amazon Payment Services
Dubai, UAE
Amazon seeks a Senior Product Manager to own the vision, strategy, and roadmap for a strategic controllership and compliance product for Amazon Payment Services. The role involves defining product strategy, driving cover
Account Manager Associate, MENA Marketplace
الرياض, KSA
Amazon seeks an Account Manager Associate for the MENA Marketplace to onboard new selection, improve seller experience, and drive growth in Saudi Arabia. Requires 1+ years sales experience and a bachelor's degree. Role i
Senior Data Center Engineer/Technician, Data Center Operations (DCO), AWS
Abu Dhabi, UAE
AWS is seeking a Senior Data Center Engineer/Technician to serve as a technical lead within Data Center Operations. The role involves diagnosing complex hardware and network issues, mentoring junior technicians, and driv
Sr. Manager, Product Management-Tech, Amazon Customer Service
Toronto, CAN
Amazon Customer Service is seeking a Sr. Manager of Product Management-Tech to own the product strategy and execution for the associate platform across multiple contact domains. You will define and deliver an AI-native a
Data Scientist II, Amazon Private Brands
Vancouver, CAN
Amazon Private Brands Selection Guidance team is seeking a Data Scientist II to apply Generative AI, Machine Learning, and Economics to drive product assortment and business decisions. You will investigate business probl
Area Manager, Fulfillment Center Operations
الرياض, KSA
2026 Retail Vendor Management Intern
Dubai, UAE
Logistics Executive, Deliverty Partner Manager
Dubai, UAE
Senior Product Manager-Payment Controllership and Compliance, Amazon Payment Services
Dubai, UAE
Account Manager Associate, MENA Marketplace
الرياض, KSA
Senior Data Center Engineer/Technician, Data Center Operations (DCO), AWS
Abu Dhabi, UAE
Sr. Manager, Product Management-Tech, Amazon Customer Service
Toronto, CAN
Data Scientist II, Amazon Private Brands
Vancouver, CAN