indeed
Operation Lead
Rashat Somsom
Doha, QAT
Full Time
Manager
Onsite
3 days ago
Restaurant OperationsTeam LeadershipInventory ManagementCost ControlCustomer SatisfactionCompliance
Free
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Restaurant OperationsTeam LeadershipInventory Management
About the Role
Rashat Somsom is seeking an Operations Lead to oversee daily restaurant operations, ensure profitability, food quality, and customer satisfaction across all branches. The role involves managing teams, monitoring KPIs, and driving operational efficiency.
Key Skills for This Role
Restaurant OperationsTeam LeadershipInventory ManagementCost ControlCustomer SatisfactionCompliance
Responsibilities
- Manage daily restaurant operations and ensure compliance with company SOPs
- Lead, coach, and develop supervisors and restaurant teams
- Monitor sales, food cost, labor cost, inventory, and overall profitability
- Ensure high standards of food quality, hygiene, and customer experience
- Oversee inventory, purchasing, and waste control to optimize costs
- Monitor delivery platform performance and support promotional campaigns
- Analyze operational performance, prepare reports, and implement improvement plans
- Ensure compliance with health, safety, and regulatory requirements
- Drive operational efficiency and continuous improvement across the business
Requirements
- Experience in restaurant operations management
- Ability to lead and develop teams
- Knowledge of food cost, labor cost, and inventory control
Full Job Posting
Position Summary
- The Operations Lead is responsible for overseeing the day to day operations of Rashat Somsom, ensuring operational excellence, profitability, food quality, customer satisfaction, and team performance across all branches.
Key Responsibilities
- Manage daily restaurant operations and ensure compliance with company SOPs
- Lead, coach, and develop supervisors and restaurant teams
- Monitor sales, food cost, labor cost, inventory, and overall profitability
- Ensure high standards of food quality, hygiene, and customer experience
- Oversee inventory, purchasing, and waste control to optimize costs
- Monitor delivery platform performance and support promotional campaigns
- Analyze operational performance, prepare reports, and implement improvement plans
- Ensure compliance with health, safety, and regulatory requirements
- Drive operational efficiency and continuous improvement across the business
Key Performance Indicators (KPIs)
- Sales Growth
- Profitability
- Food & Labor Cost
- Customer Ratings & Satisfaction
- Order Accuracy & Preparation Time
- Inventory Accuracy & Waste Control
- Team Performance & Compliance
Pay
- QAR 6,000.00 QAR 8,000.00 per month
Work Location
- In person
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