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Operation Analyst/Business Setup - Visa & Licensing
MICS International
Dubai, UAE
Full Time
Manager
Onsite
3 weeks ago
Business Setup OperationsUAE Corporate ServicesTeam LeadershipClient Relationship ManagementCompliance & DocumentationProcess Improvement
Free
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Business Setup OperationsUAE Corporate ServicesTeam Leadership
About the Role
MICS International seeks an Operations Analyst to lead business setup operations across UAE jurisdictions. The role involves managing team performance, client onboarding, compliance, and process improvement.
Key Skills for This Role
Business Setup OperationsUAE Corporate ServicesTeam LeadershipClient Relationship ManagementCompliance & DocumentationProcess Improvement
Responsibilities
- Manage end to end company incorporation processes across Mainland, Free Zones, DIFC, and ADGM jurisdictions
- Oversee trade license applications, renewals, amendments, visa processing, and corporate documentation
- Coordinate with UAE government authorities, Free Zone authorities, immigration departments, and compliance bodies
- Lead and supervise the Business Setup Operations team across Dubai and India
- Allocate operational tasks, monitor performance, and ensure service delivery standards
- Act as primary escalation point for client concerns and operational issues
- Ensure operational compliance with UAE laws, Free Zone regulations, AML/KYC requirements, and internal SOPs
- Develop and improve operational workflows, documentation standards, and reporting systems
- Prepare operational MIS reports and performance dashboards for management review
Requirements
- 5–8 years of experience in UAE Business Setup, Corporate Services, or Operations Management
- Strong knowledge of UAE Mainland, Free Zones, DIFC, and ADGM regulations
- Prior experience managing teams and handling cross functional operations
- Excellent understanding of company incorporation procedures and compliance frameworks
- Strong communication, stakeholder management, and problem solving skills
- Ability to manage multiple projects and client portfolios simultaneously
- Proficiency in MS Excel, operational reporting, and CRM systems
- Bachelor’s Degree in Business Administration, Commerce, Management, or related field
- MBA or relevant professional certifications preferred
Full Job Posting
About the Role
- We are looking for a highly organised and process driven professional for the role of Operations Analyst – Business Setup (Team Leader) to oversee and manage end to end business setup operations across the UAE Mainland, Free Zones, DIFC, and ADGM jurisdictions.
Key Responsibilities
- Manage end to end company incorporation processes across the Mainland, Free Zones, DIFC, and ADGM jurisdictions.
- Oversee trade license applications, renewals, amendments, visa processing, and corporate documentation.
- Coordinate with UAE government authorities, Free Zone authorities, immigration departments, and compliance bodies.
- Ensure timely execution of operational processes and adherence to compliance timelines.
- Handle complex client cases related to corporate structuring, documentation, and operational setup.
- Lead and supervise the Business Setup Operations team across Dubai and India.
- Allocate operational tasks, monitor performance, and ensure service delivery standards are maintained.
- Conduct regular team reviews, operational meetings, and process training sessions.
- Mentor and guide team members on operational procedures, compliance requirements, and client management.
- Drive accountability, productivity, and operational efficiency within the team.
- Act as a primary escalation point for client concerns and operational issues.
- Maintain strong professional relationships with clients and stakeholders.
Preferred Candidate Profile
- 5–8 years of experience in UAE Business Setup, Corporate Services, or Operations Management.
- Strong knowledge of UAE Mainland, Free Zones, DIFC, and ADGM regulations.
- Prior experience managing teams and handling cross functional operations.
- Excellent understanding of company incorporation procedures and compliance frameworks.
- Strong communication, stakeholder management, and problem solving skills.
- Ability to manage multiple projects and client portfolios simultaneously.
- Proficiency in MS Excel, operational reporting, and CRM systems.
- Experience working with international clients will be an added advantage.
Qualification
- Bachelor’s Degree in Business Administration, Commerce, Management, or related field.
- MBA or relevant professional certifications will be preferred.
Key Skills
- Business Setup Operations
- UAE Corporate Services
- Team Leadership
- Client Relationship Management
- Compliance & Documentation
- Process Improvement
- Operational Reporting
- Free Zone & Mainland Operations
- DIFC / ADGM Knowledge
- Stakeholder Coordination
Why Join Us?
- Opportunity to work in a fast growing international corporate services environment.
- Exposure to UAE and international business setup operations.
- Leadership role with cross border operational management responsibilities.
- Dynamic and growth oriented work culture.
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