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Open to Jobshare - Sr Lead Software Engineer - Site Reliability Engineer, Python & Infrastructure management - Part time/Jobshare

J.P. Morgan
London, GBR
Part-time
Senior · 10+ years experience
Onsite
Discovered 2 weeks ago
PythonPrometheusDatadogDynatraceSplunkAthena
Free

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Job responsibilities

  • Defines the SRE vision, north-star outcomes, and multi-year roadmap for the Production Management team, aligned to both CIB and JPM Global Technology priorities.
  • Establishes the SRE operating model across global regions (ways of working, intake, prioritization, engagement with engineering teams and production support).
  • Partners with business-aligned Production Support leads to embed SRE practices consistently and act as a force multiplier – coaching them on reliability thinking, prioritization, and “engineering out” operational load.
  • Builds and develops a small, high-impact core SRE team (and/or virtual SRE community of practice) that scales reliability improvements across many application flows.
  • Defines and implements standards for: Service cataloging, SLO/SLI frameworks and error budgets, incident response maturity, blameless post-incident reviews, resiliency patterns, capacity, performance, and scalability engineering.
  • Drives service reviews with evidence-based reporting (availability, latency, incident trends, MTTR/MTTD, change failure rate, customer impact).
  • Champions AI adoption and deliver AI-enabled capabilities to reduce operational toil and improve speed/quality of response.
  • Sets direction for observability across logs/metrics/traces, including instrumentation standards, golden signals, and end-user journey monitoring. Improves alert quality and routing: reduce false positives, improve actionable alerts, and tighten feedback loops to engineering teams.
  • Builds strong partnerships with application development teams, platform/infrastructure partners, and governance functions. Communicates clearly and credibly at all levels—from engineers to senior technology and business stakeholders.
  • Uses enterprise-authorized AI capabilities within the work environment to accelerate major-incident triage, troubleshooting, and post-incident analysis, validating outputs and handling operational data according to sensitivity and security requirements.
  • Leads reuse-first adoption of AI-assisted reliability workflows across SDLC/toolchain practices (e.g., CI/CD quality checks, test/validation automation, and operational readiness), ensuring traceability/auditability, resiliency, and security controls.

Required qualifications, capabilities, and skills

  • 10+ years of experience in technology support, production/application support, DevOps, or infrastructure management.
  • Demonstrated experience leading SRE/reliability engineering or production engineering transformations in a complex enterprise environment.
  • Strong engineering background: ability to design, build, and deliver automation and reliability solutions.
  • Fluency & expertise in Python
  • Deep practical knowledge of: SLOs/SLIs, error budgets, incident management, postmortems, observability design across metrics/logs/traces and distributed systems troubleshooting, resilience engineering, performance/capacity management, and change risk reduction.
  • Proficiency and experience with telemetry (logs/metrics/traces) collection using tools and standards such as Prometheus, Open Telemetry, Datadog, Dynatrace, Splunk.
  • Experience delivering automation at scale (scripting, workflow automation, runbook automation, CI/CD-integrated guardrails).
  • Proven leadership skills: influencing without authority, coaching leaders, and building communities of practice.
  • Strong judgment around risk, security, and controls—especially when applying AI to production workflows.
  • Demonstrated experience using enterprise-authorized AI capabilities within the work environment to improve SRE workflows (e.g., incident investigation support and knowledge capture) with strong validation habits and awareness of data sensitivity.
  • Ability to evaluate AI-assisted operational recommendations for correctness and risk, define appropriate guardrails for team usage, and ensure outcomes align to resiliency and security expectations.

Preferred qualifications, capabilities, and skills

  • Familiarity with Athena / prior experience in Athena
  • Your Pathway to Jobsharing at JPMorgan – IT’S A 2 BRAINER!
  • At JPMorgan we are passionate about supporting different ways of working to support our talent in the flexibility they need.
  • We know that Jobshare is a fantastic way to hire talent for the firm that offers both the flexibility that you need whilst providing the consistency that our business requires. Jobshare is 2 people working part time hours with full time powers. This role is part of a Jobshare o pportunity and therefore a part-time role at 19hours

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