indeed
Onboarding Project Manager
Element Fleet Management
Mississauga, CAN
Full Time
Mid
Hybrid
1 weeks ago
Project ManagementChange ManagementMicrosoft Office SuiteMicrosoft ProjectVisioCommunication
Free
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About the Role
Element Fleet Management is seeking an Implementation Project Manager to lead the onboarding of new customers and programs. The role involves developing project strategies, managing cross-functional execution, and ensuring deliverables are completed on time.
Key Skills for This Role
Project ManagementChange ManagementMicrosoft Office SuiteMicrosoft ProjectVisioCommunication
Responsibilities
- Work with clients and internal stakeholders to create implementation strategies
- Identify critical milestones and risks, establish timelines, and develop implementation project plans
- Oversee execution of implementation plans and adjust strategies based on project results
- Identify cross functional process linkages and facilitate coordination and process improvements
- Ensure compliance with project deliverables, standard operating procedures, business practices, and regulatory requirements
- Perform follow up, validate task execution, troubleshoot issues, and ensure timely project completion
- Record project progress and provide proactive updates to internal and external stakeholders
- Participate in prospecting and the sales cycle, including client visits, proposals, presentations, and customer education
- Serve as the voice of the customer for product management, operations, sales, market intelligence, and proposal teams
- Lead or participate as a subject matter expert in cross functional projects and perform other duties as assigned
Requirements
- Bachelor’s degree or equivalent business experience
- Project management experience (2+ years)
- Demonstrated change management experience managing work teams and driving cross functional activities
- Strong proficiency with Microsoft Office Suite and project management software, including Visio and Microsoft Project
- Excellent communication, presentation, organizational, and customer service skills
- Ability to travel 10–15%
Full Job Posting
About the Role
- We’re looking for an Implementation Project Manager to lead the implementation of new customers and programs.
- You will collaborate with clients and internal stakeholders throughout the implementation lifecycle while proactively managing risks, resolving issues, and driving successful client onboarding.
What You’ll Do
- Work with clients and internal stakeholders to create implementation strategies.
- Identify critical milestones and risks, establish timelines, and develop implementation project plans.
- Oversee execution of implementation plans and adjust strategies based on project results.
- Identify cross functional process linkages and facilitate coordination and process improvements.
- Ensure compliance with project deliverables, standard operating procedures, business practices, and regulatory requirements.
- Perform follow up, validate task execution, troubleshoot issues, and ensure timely project completion.
- Record project progress and provide proactive updates to internal and external stakeholders.
- Participate in prospecting and the sales cycle, including client visits, proposals, presentations, and customer education.
- Serve as the voice of the customer for product management, operations, sales, market intelligence, and proposal teams.
- Lead or participate as a subject matter expert in cross functional projects and perform other duties as assigned.
Basic Qualifications
- Bachelor’s degree or equivalent business experience.
- Project management experience (2+ years).
- Demonstrated change management experience managing work teams and driving cross functional activities.
- Strong proficiency with Microsoft Office Suite and project management software, including Visio and Microsoft Project.
- Excellent communication, presentation, organizational, and customer service skills.
- Ability to travel 10–15%.
Preferred Qualifications
- Experience in the leasing industry, specifically financial services, operations, or customer service.
- Project Management Professional (PMP) certification.
- General business and financial knowledge.
- Strong leadership, relationship building, and change management skills.
- Ability to maintain a solution oriented approach and drive process improvement.
- Strong project leadership skills, including requirements gathering, risk management, issue resolution, scope management, and resource management.
Compensation
- The hiring base salary range for this position is CAD 76,300 CAD 104,900 annually.
- Actual compensation within this range will be dependent upon the individual’s knowledge, skills, experience, equity with other team members, and alignment with market data.
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