On-Site Supervisor, Janitorial

Under the general supervision of the Regional Manager - Operations, the On-site Supervisor performs a variety of scheduled and ad hoc supervisory related tasks with emphasis on customer satisfaction and quality service delivery.

KEY DUTIES & RESPONSIBILITIES

Functioning as a core member of the Operations team the Area Supervisor must be able to:

Ensure accounts are provided with a high level of service through supervision and coordinating activities of workers

Maintain operational continuity at job sites by finding and replacing staff as needed

Attend to any emergencies

Respond quickly and efficiently to all operational requests

Track inventory and equipment

Inspect facilities to ensure safety and cleanliness standards

Follow up with workers and ensure they are completing all required tasks and are following BGIS SCS policies and procedures along with health and safety requirements

Ensure that all team members are compliant with the company quality, security and safety mandates

Assist/train cleaners in performing duties

Review daily site evaluations/audits to ensure safety, security and cleanliness standards are being met

Execute action plans and follow up on deficiencies as outlined in quality inspections to resolve all facility’s issues efficiently

Maintain work schedules according to client needs

Demonstrate the values of the company and lead by example at all times

Monitor staff absence and turnover ensuring flexible cover arrangements within short notice

Communicate with operations managers

Protect company’s and clients’ assets from misuse and damage

Handle and assist with emergency procedures accordingly and as required

Perform other duties as assigned

KNOWLEDGE & SKILLS

Valid driver's license and own vehicle

2+ years of experience in a Cleaning/ Service-related field

Fluency in both written and oral English a must. Bilingual skills are a bonus.

Excellent communication and strong interpersonal skills

Intermediate computer skills and knowledge of Microsoft Office Software

Excellent time management and problem-solving skills/ must adhere to tight deadlines/respond quickly to situations/be able to effectively execute solutions

Ability to work independently and as a team

Effective attention to detail and a high degree of accuracy

This is a regular, full-time position with a salary range of $42,270 - $49,729 annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

BGIS SCS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.