Omni Coordinator
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Key skills for this role
About the Role
Petco seeks an Omni Coordinator to support retail experience digital transformation by coordinating operational aspects of business initiatives. The role involves problem-solving, project management, and cross-functional collaboration.
Key Skills for This Role
Responsibilities
- Coordinate the operational aspects (people, process, technology) of ongoing business initiatives and serve as a liaison between cross functional teams
- Create basic process documentation and resources as a deliverable to complete each operational phase
- Assist with metrics & KPIs that allow the organization to gauge the success of retail experience digital transformation
- Help employees and leadership work through execution issues by leveraging existing data and providing helpful insights
- Implement continuous improvement and long term process & experience improvement initiatives
Requirements
- Bachelor’s degree or equivalent (IT, BPM, Finance)
- Strong problem solving skills
- Experience working on projects is a plus
- Familiarity with relevant software applications (Microsoft Project, Excel, Word, Outlook, PowerPoint, Visio, SQL understanding desirable)
- Must have a valid driver’s license and a Passport for international travel
Full Job Posting
About Petco
- Petco is a pet retail company with over 1,500 stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, and hundreds of preventive care clinics.
- The Omni Coordinator role supports retail experience digital transformation.
Essential Job Functions
- Ability to communicate and document execution fulfillment opportunities, potential solution options, associated costs, pros, cons and make a recommendation to leadership
- Utilize a servant leadership mindset to help deliver an excellent experience for both employees and customers while solving operational and system issues
- Implement continuous improvement and long term process & experience improvement initiatives that are well received by the company
- Coordinate the operational aspects (people, process, technology) of ongoing business initiatives and serve as a liaison between many cross functional employees
- Create basic process documentation and resources as a deliverable to complete each operational phase
- Assist with metrics & KPIs that allow the organization to gauge the success of retail experience digital transformation
- Help employees and leadership work through execution issues by leveraging existing data and providing helpful insights in a clear and concise manner
Education And Experience
- Problem Solving: Strong at issue identification and problem solving
- Soft Skills: Talented at developing business relationships
- Industry Experience: Strong sense of urgency a must; ‘Athlete’ mentality
- Project Management: Experience working on projects is a plus
- Leadership management: Ability to swiftly adapt to, develop collaborative relationships with others
- Software: Familiarity with relevant software applications, including but not limited to Microsoft Project (or similar); Microsoft Excel, Microsoft Word, Outlook, PowerPoint, Workflow tools (Visio or similar), SQL understanding is desirable
Education & Additional Qualification
- Bachelor’s degree or the equivalent of such a degree (IT, BPM, Finance)
- Must have a valid driver’s license and a Passport for international travel
Skills
- Planning; Ability to both apply and theorize logic
- Able to create and establish structure and process across cross functional teams
- Good written and verbal communication skills
- Experience working independently
- Collaborative, Adaptable, Creative, Honest, Positive
- Ability to react under pressure, use good judgement in ambiguous situations, and be flexible and adaptive
Salary Range
- $63,800.00 $105,600.00 per year
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