You will work closely with Lucid’s Manager of Workplace Experience & Real Estate, and the Raleigh Workplace Experience Specialist, focusing on four key areas to support the Raleigh office:
Facility Management
Office Maintenance: Coordinate office maintenance and ensure general office cleanliness and organization.
Equipment & Moves: Assist with assembling new office furniture, scheduling furniture maintenance, and maintaining office floor plan documentation.
Office Sweeps: Perform meeting room and floor sweeps to ensure all areas are tidy and ready for the next day.
Technology Coordination: Partner with IT in troubleshooting in-office technology.
Kitchen & Food Service
Stocking & Cleaning: Kitchen stocking (may include Costco deliveries), restocking food and supplies as needed.
Coffee Service: Make coffee as needed, clean coffee pots (end of day), and perform a weekly refrigerator clean-out.
Deep Cleaning: Monthly cleaning of the ice machine.
Catering: Assist with catering/lunch clean-up.
Events & Office Culture
Coordination: Provide coordination and assistance for events, including furniture moving and chair setup. Periodically be available for after-hours even coordination.
Culture Initiatives: Collaborate with internal teams to coordinate company-wide events, including Adopt-a-Family and product launches.
Administrative Tasks
Shipping: Ship and receive packages as needed.
Employee Support: Help monitor the office Slack channel and Zendesk tickets related to the workplace.
Projects: Assist with various workplace experience projects and coordinate gym access for employees.
Requirements:
1+ year of experience within a professional office setting, ideally in a support, administrative, or workplace experience role.
Ability to work in-office 5 days weekly, on the part-time schedule outlined above.
Strong verbal and written communication skills with a focus on a high level of customer service.
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Proven ability to manage and prioritize multiple tasks in a fast-paced environment.
Proficient with G-Suite, Office 365, or similar tools.
Ability to lift 25–50 lbs frequently.
A positive, "can-do" attitude and a collaborative approach to teamwork.
Preferred Qualifications:
Experience with facilities management or basic repair/maintenance.
Experience in a high-tech environment.
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About Lucid Software
Technology
Visual collaboration platform behind Lucidchart and Lucidspark, helping teams see and build the future through intelligent diagramming and virtual whiteboarding.