Office Manager

Lead office operations. You will oversee the day-to-day operations of a busy campus, ensuring the workplace is welcoming, organized, and running efficiently. Acting as the central point of coordination, you will bring together office operations, facilities, events, and administrative support, creating consistency across functions and ensuring issues are addressed proactively.

Solve operational challenges. You will take ownership of facilities coordination by responding quickly to building issues, working with vendors, and managing repairs and maintenance activities. Whether coordinating external service providers or resolving minor issues yourself, you will focus on finding practical solutions that minimize disruption and keep operations moving.

Lead and support your team. You will manage and develop a small front desk and administrative team, providing coaching, guidance, and clear direction while fostering a collaborative, service-focused culture. You will ensure the team is equipped to deliver an exceptional experience for employees, visitors, and partners every day.

Coordinate events and workplace experiences. You will oversee the logistics for meetings, special events, and larger organizational initiatives, working with internal stakeholders and external partners to ensure every detail is thoughtfully planned and executed. Your work will help create engaging experiences that strengthen connection and contribute to a positive workplace culture.

Build relationships and drive collaboration. You will work closely with leaders and teams across the organization while also maintaining relationships with local organizations and community partners. Through your approachable, solutions-oriented style, you will strengthen communication, encourage collaboration, and help create an environment where people feel supported and connected.

The leadership. You have experience leading and developing administrative or operational teams, creating an environment where people feel supported, accountable, and empowered to do their best work. You lead by example, communicate openly, and foster collaboration across teams.

The operational expertise. You have successfully managed the day-to-day operations of a busy office or workplace, balancing competing priorities while ensuring people, processes, and resources come together seamlessly. You are highly organized, detail-oriented, and comfortable coordinating multiple responsibilities at once.

The problem-solving mindset. You approach challenges with curiosity, resourcefulness, and a solutions-first attitude. Whether coordinating vendors, resolving facilities issues, or improving operational processes, you are comfortable taking ownership, making informed decisions, and following through to resolution.

The relationship-building skills. You build trust quickly and communicate effectively with people at all levels of an organization and with external partners. You are approachable, collaborative, and enjoy creating positive experiences through thoughtful service and proactive communication.

The adaptability. You enjoy variety and are comfortable shifting between strategic planning and hands-on execution. You are equally confident leading a team, organizing an event, coordinating operational priorities, or stepping in to help wherever needed to keep things running smoothly.

At Yorkville University and Toronto Film School, we are united by a shared purpose: placing the student experience at the heart of everything we do. Whether you are teaching, designing curriculum, advising students, advancing technology, or supporting operations, your work directly fuels learning potential, strengthens inclusive communities, and fosters purposeful curiosity.

Here, professional growth is part of our culture. In your role, you will have opportunities to help the launch of career-relevant programs, expand your expertise, and access tuition-free courses across our institutions - from certificates to master’s degrees. Curiosity, initiative, and innovation are encouraged, and your ideas can move from vision to reality.

Our scale offers the best of both worlds: the reach and stability of a national institution combined with the agility of a mid-sized organization, where contributions are visible and valued. You will be part of a diverse and inclusive community where authenticity is celebrated, collaboration is expected, and impact is shared - on students, colleagues, and your own professional journey.

At Yorkville and Toronto Film School, your work does more than make a difference. It empowers others to achieve their possible, while giving you the opportunity to realize yours.

We welcome and appreciate candidates with a range of backgrounds and experiences. If you have 70% of the qualifications we seek, express your interest.

A virtual interview with a Talent Advisor to discuss your interest in the role and your experience. The conversation will be recorded using BrightHire, an AI-powered interview platform. More details will be shared when you are invited to interview.

A virtual interview with HR and a member of the senior leadership team focused on your leadership experience, operational approach, and problem-solving style.

A final interview with a business leader to explore your collaborative approach, people leadership experience, and ability to create a positive and well-run workplace.

Diversity, equity, and inclusion are critical components of life at Yorkville University and Toronto Film School, and we are committed to making these values an integral part of our culture. We encourage applications from all qualified applicants, including women, persons with disabilities, Black, Indigenous and People of Colour (BIPOC), people from the Lesbian, Gay, Bisexual, Transgender, Transsexual, Queer, Questioning, Two-Spirit, Intersex, Asexual + (LGBTQ2SIA+) community and other equity-seeking groups.

Yorkville University is committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability, please notify Human Resources at 1-877-429-4029.

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