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Student Disability Services (SDS) is seeking an experienced and highly organized Office Lead to serve as the operational hub of our office. As the face of SDS and a trusted resource for students, families, faculty, and staff, you will play a critical role in ensuring our services are responsive, compliant, accessible, and student-centered.
SDS partners with students, faculty, and staff across Cornell to create an equitable and accessible educational experience for students with disabilities. This position supports a high-volume, fast-paced office that serves more than 6,000 students and collaborates with campus partners across the university.
If you are a process-minded administrator who excels at managing multiple priorities, building structure, supporting teams, and delivering exceptional customer service, we encourage you to apply.
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Ithaca, USA
Ithaca, USA
Ithaca, USA
Ithaca, USA
Ithaca, USA
Ithaca, USA
Ithaca, USA
Ithaca, USA
Ithaca, USA
Ithaca, USA
Ithaca, USA
Ithaca, USA
Student Disability Services (SDS) works in partnership with Cornell faculty, staff, and students to ensure that all aspects of student life are accessible, equitable , and inclusive of individuals with disabilities. SDS establishes and disseminates criteria for disability services, meets with students to discuss access needs, receives and stores confidential disability documentation to support a student's eligibility for disability services and accommodations, collaborates with faculty and staff regarding essential course and/or program requirements and appropriate reasonable accommodations. SDS provides campus leadership of diversity efforts that promote disability equity and inclusion.
Associate’s degree and 2 to 4 years relevant experience or equivalent combination
Experience coordinating multiple priorities while maintaining accuracy, professionalism, and attention to detail
Excellent verbal and written communication skills, strong interpersonal skills, and the ability to build relationships with a wide variety of individuals from various socioeconomic backgrounds
Ability to learn new software systems quickly; High level skill with Microsoft Office software such as Word, Excel, PowerPoint, Outlook, and Bookings
Superb organizational skills with the ability to prioritize work and manage numerous tasks at a time; adjusting to changing time demands while maintaining high productivity, accuracy, and tact
Strong sensitivity, judgment, independent decision-making and problem-solving, including a heightened appreciation for confidentiality
Ability to work with and represent the department professionally and ethically with tact, diplomacy, and advocacy, while creating a high quality and respectful work environment
If you have all those things, great ! We have a few more things that we would prefer you to have, but it’s ok if you don’t .
Bachelor’s degree or other formal 4-year training in disability studies, or a related field.
Experience working with a college-age population and in a university setting.
Experience working with individuals with disabilities.
Knowledge of Cornell systems and programs.
Knowledge of requirements for retention and confidentiality of disability and educational records.
Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:
Prior relevant work or industry experience
Education level to the extent education is relevant to the position
Unique applicable skills
Academic Discipline
To learn more about Cornell’s non-union staff job titles and pay ranges, see Career Navigator .
The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement . To learn more about Cornell’s union wages, see Union Pay Rates .
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Most positions at Cornell will require you to apply online and submit both a resume/CV and cover letter. You can upload documents either by “dragging and dropping” them into the dropbox or by using the “upload” icon on the application page. For more detailed instructions on how to apply to a job at Cornell, visit How We Hire on the HR website.
For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email mycareer@cornell.edu .
If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell Office of Civil Rights at voice (607) 255-2242, or email at accommodations@cornell.edu .
Applicants that do not have internet access are encouraged to visit your local library, or local Department of Labor. You may also request an appointment to use a dedicated workstation in the Office of Talent Attraction and Recruitment, at the Ithaca campus, by emailing mycareer@cornell.edu .
Please read the required Notice to Applicants statement by clicking here . This notice contains important information about applying for a position at Cornell as well as some of your rights and responsibilities as an applicant.
Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of “... any person ... any study.” No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.
Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply. Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.
Private Ivy League research university located in Ithaca, New York.
Visit company websiteJobs and hiring trendsUSD 26.41-30.69 hourly / hour
Full-time
Entry · 2+ years experience
Onsite
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